Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Turbo Tax is easy way to go
on March 10, 2014
Posted by: Easydoesit2
I have been using Turbo Tax for more than 10 years and plan to continue as long as it is affordable.
What's great about it: Incredibly easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Speed My Refund!
on March 10, 2014
Posted by: MCR25
TurboTax is an excellent software to help you do your taxes and ensure that you get your maximum refund.
What's great about it: Easy to use & understand
What's not so great: A better way to indicated that the tax submission did not go through.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 10, 2014
Posted by: WWSJ
TurboTax appears to be declining in quality and workability.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Make Tax Filing Easy
on March 10, 2014
Posted by: EriePA
I've used Turbo Tax for many years and each year it seems to improve. This year was no different, but with the improvements there come additional challenges. Specifically it has become more difficult to chase down specific results (the calculation sources#. It would be ideal if there was an excel-like link to the source of the numbers #showing what was used to calculate the result. I would also find a summary page with the key 1040 numbers and their key sources (like 1040 line 7 showing the individual W2 numbers that summed up to it). I'll be back next year!
What's great about it: Clean process, clear explanations, details when needed
What's not so great: Missing a crisp wrap-up summary of the key numbers
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Even A Child Can File Returns W/Turbo Tax?
on March 10, 2014
Posted by: Kayla1015
I've been using Turbo Tax for several years and have found it to be the easiest and best way to do my taxes
What's great about it: Inputting my info was easy because I was talked through each item.
What's not so great: Having to go through all topics every time I made an entry got to be annoying although I understood why it was done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax Fast Refund
on March 10, 2014
Posted by: iraaj10731
I have been using Turbo Tax for years now with great success.
Love the ease and the error check. They seem to have it all covered accurately.
Love the ease and the error check. They seem to have it all covered accurately.
What's great about it: All
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to get my refund
on March 10, 2014
Posted by: TLS1988
The experience was quick and simple. Thank you Turbo Tax.
What's great about it: Easy
What's not so great: too many questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My federal return and state tax bill
on March 10, 2014
Posted by: Lujan
We've been using TurboTax for at least twenty years and are extremely satisfied with the product. I recommend it to all my friends.
What's great about it: I believe the review process is very thorough, and that works for me!
What's not so great: This is about the second time I've had to pay, but it is not your fault.
Written by a customer while visiting turbotax.intuit.com