Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Sometimes painful to navigate
on March 10, 2014
Posted by: dstarnik
Overall TurboTax is good and easy to use. However, it should be easier to revisit and edit previous entries. It is a real pain to have to go through each and every step when revisiting a subject.
What's great about it: Transfer of data
What's not so great: Difficulty of revisiting
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Convenient
on March 10, 2014
Posted by: pgypgy
I had trouble with sending my e return at the end. It kept saying I had two errors in form 5695. Turns out that two squares had zeros in them instead of being blank. I think turbotax put in the zeros.
What's great about it: Fast, easy
What's not so great: Sometimes I don't know how to get back to links.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy as pie!
on March 10, 2014
Posted by: nidabriz
I would suggest this to my friends and family.
What's great about it: Simple, fast, easy to understand
What's not so great: possible bug confused me for a while but it resolved itself after an update
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Harder
on March 10, 2014
Posted by: Ole1Viking
I have done this for many years and it always gets done. It took awhile to get lastl year's information but when I figured that out things went quite well, andif I am still allive, I will use Turbo Tax next year
What's great about it: It is finished
What's not so great: Took longer, but I am older
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 10, 2014
Posted by: LynPet
Basically I think everything was good about the program. I did not have a chance to contact one of the support people but last year they were extremely helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great as usual
on March 10, 2014
Posted by: Toolrep
what can I say this is the 7th or 8th year I have used this program for personal and my small business
What's great about it: Still much easier than without TT help
What's not so great: none to speak of
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Almost perfect
on March 10, 2014
Posted by: Chopperman
Turbo Tax continues to improve each year. Liked the feature to let me avoid typing in investment transactions and mailing the investment house papers with Form 8453 after electronic filing. BUT, somehow the program threw in a Schedule K-1 that took me some 30 minutes to correctly delete. The info on the Q&A forum was ineffective. Fix this for next year, Turbotax!
What's great about it: Easy to navigate
What's not so great: Spurious K-1 schedule
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on March 10, 2014
Posted by: chirpy
Would be alittle easier if there was a note at beginning of W-2"s
for retired people to move past and go to proper section of W-2
fill-ins.
for retired people to move past and go to proper section of W-2
fill-ins.
What's great about it: Easy to do- just take time to read
What's not so great: should be alittle more informative with W-2 forms
Written by a customer while visiting turbotax.intuit.com