Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
used it since 1990
on March 10, 2014
Posted by: miffin
I trust the program as being very accurate
What's great about it: good program
What's not so great: easy to miss state sales tax deduction (live in Washington state)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tubo Tax 2013
on March 10, 2014
Posted by: Tommy2shoes
Overall, excellent resource for filing taxes, maximizing return,and access to the latest IRS information. I have used Turbo Tax for 14 years, and will continue to use it. Good value for most tax filings.
Negative new feature - require user to perform a review of Turbo Tax before accepting E-File returns. This should be optional. My time is too valuable to complete surveys of this nature.
After doing the survey, further comment. This poorly designed survey and unnecessary.
What's great about it: Easy Guides most helpful, Access to forms and instructions most helpful
What's not so great: Limited number of financial institutions to import information
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great time
on March 10, 2014
Posted by: campd6060
This program made it easy to do my own taxes. I really don't like doing taxes at all so this made it less painful.
What's great about it: this was easy to understand
What's not so great: I liked everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent and Easy
on March 10, 2014
Posted by: bcarp
Great product. the only improvement I could suggest is to reduce the number of sales pitches you have to click through to file. Buy the state tax (I am in Florida and the software just told me I don't have to buy it a couple of screens before), buy the audit defense, buy, buy, buy...
What's great about it: Walks you through everything
What's not so great: Need to update due to unavailability of forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Way To File Taxes Ever
on March 10, 2014
Posted by: CatulusLeo
I have used Turbo Tax (TT) for several years now. TT makes doing the onerous chore of taxes - whether I owe or get a refund - much easier to deal with. TT is well worth the cost! Being able to import info from last year's taxes is awesome. The interface is friendly, the questions asked are easy to understand and the "additional information" windows answer all my questions about providing the correct information.
What's great about it: Neat, Easy, No Stress
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax, The Way to Go!
on March 10, 2014
Posted by: HChenault
I have been preparing my taxes for many years and using Turbo Tax for many recent filings and find it to be a great tool for effective filing! It is easy to use and allows back and forth movement between sections if all data is not available when beginning the process.
What's great about it: Instructions Clear and all previous information entered automatically!
What's not so great: A great product, no Cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
'Something Else!
on March 10, 2014
Posted by: CSM20
Had two questions, called, slow response, but a great help once connected. Second time call for help, no wait, great information. Could not be more helpful, thanks again.
What's great about it: TurboTax help over the phone, was over the top!
What's not so great: Wait time on the phone was a bit long the first time.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As easy as prior years
on March 10, 2014
Posted by: Jay67fast
I've been using Turbo Tax for many years. All the instructions have been easy to understand and follow, and completion of my taxes has always been quick and accurate.
Highly recommend this product to anyone.
Highly recommend this product to anyone.
What's great about it: Inporting prior years info is a big timesaver
Written by a customer while visiting turbotax.intuit.com