Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
First Time E-file Flyer Picks Turbo!
on March 9, 2014
Posted by: Gina207
This is my first time using turbo tax and filing e-file. It was really simple following along with your guide. Not having to read and re-read over publications and instructions was great. I loved the Donations for Charity database for checking values. It helped me get back more of a deduction as I was always afraid that I wasn't sure of what were correct value amounts to list for donated items, so I know I never got close to what I should for their worth, but it was better than getting nothing I guess. Your database made it so much easier. Not having to print off forms over and over and publications and instructions was a great feature as you know just where to go to list everything on the forms. Am just hoping the IRS and state accept the e-filing. Takes less time, less paper, less cost with mailing, etc. I was always nervous that e-filing was too complicated, so now I will have to wait & see the final results; like getting my confirmations from IRS/state acceptance of my e-files. If all goes well there too, then Turbo Tax will be the way to go for me for all my future tax returns. Thanks for the help this year Turbo Tax !
What's great about it: simple easy guide, love the re-check process, saves me having to fugure the math & read instructions & pubs many times
What's not so great: words "compensatory damages" referring to 1099-misc income was not noted as a bullet option to select for 1040 line 21
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Product with an exception or two.
on March 9, 2014
Posted by: CrackerR
RE: HSA - it was first year my Co. had the option. I closed it in October and all money returned to me for payment of taxes; because my employer mistakenly told me I could have one even though I had registered for Medicare Part A. Consequently, all of my HSA contributions were "excess" since my allowed contribution was "0". Your program did not allow this to be input, but did show the returned (entire) HSA amount as taxable income, which was correct. However, the forms were wrong in my opinion (e.g., showed a 2012 carryover that I did not put in). This is probably unique, but excess payments are not, and the form errors are troubling. I sent a letter explaining my situation with my estimated taxes in October, which I told the IRS to keep on-file, so I should be OK.
What's great about it: Easy to use - intuitive and friendly; good questions that led to proper tax considerations; structured very nicely.
What's not so great: I had incorrect HSA forms (5329 $ 8889), which I could not correct. My 2013 HSA was entirely an excess contribution.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I should pay more attention
on March 9, 2014
Posted by: schafech
No easy way of doing "What ifs" of filing jointly or separately or who gets dependents.
It would be nice if it was obvious what the total cost of using the software was.
What's great about it: Straight Forward for the basics
What's not so great: Some "what if" tools would be nice. I thought State E-file was included.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Yay!
on March 9, 2014
Posted by: Kanatiyostha
Im glad its DONE!
What's great about it: fast and easy
What's not so great: had to purchase a new CD & last years info didn't transfer
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
One Happy Customer
on March 9, 2014
Posted by: HuddleB
Luckily my wife doesn't mind working with me on this. It's very well organized and easy to understand, with the exception of when an error comes up.
What's great about it: Simple to understand, organized
What's not so great: Errors were confusing to understand
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
First time
on March 9, 2014
Posted by: psychlite
I'll try it again next year. Maybe I'll have more of at the requested information closer hand, easier to find.
What's great about it: Lots of guidance. Slightly less time that filing with paper and pencil.
What's not so great: Worksheet to compute nonreimbursed mileage for job didn't make sense. The checking process had some inaccuracies.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent process!
on March 9, 2014
Posted by: baw6197
We used Turbo Tax for years and were talked into using another program last year! Never again! Turbo Tax all the way from now on! Thank you so very much for making this a very painless process.
What's great about it: Easy step by step assistance
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 9, 2014
Posted by: c2678
Make the process easy, especially when used annually.
Written by a customer while visiting turbotax.intuit.com