Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on March 9, 2014
Posted by: BobSoccer
I do three returns, 2 children and myself. Have done three for several years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Yep. It's easy
on March 9, 2014
Posted by: DESowers
Been using TT for years and it just works.
What's great about it: Simple, straight forward, easy to understand
What's not so great: Turbo tax is getting a little pricey for me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013
on March 9, 2014
Posted by: Bj1922
Difficult to find the "delete" button for duplicate entries; info on downloads entries not exact
What's not so great: difficult to follow, download options come at the end not the beginning
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Submitted With Ease
on March 9, 2014
Posted by: Camnick
I use this every year because of the simplicity. I thought it said I got one free state filing. I submitted two, and was charged for two. I'd like a refund if this is accurate. Thanks!
What's great about it: So easy
What's not so great: I thought I was supposed to get one free state refund, but it charged me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Painless
on March 9, 2014
Posted by: Bigmo7
I hate doing taxes but after 30+ years of using TurboTax it's less painless and I feel very comfortable with my taxes to the IRS
What's great about it: very helpful
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Couldn't file because TurboTax couldn't accept SSN
on March 9, 2014
Posted by: Steven1221
At the very last page TurboTax asked for what it called "missing" information, my own SSN. When I entered the number, it kept taking me back to the page that said this information was missing, so I had to keep entering my SSN, but it never completed the form and I had to end up preparing documents to mail in instead. This was very frustrating, since I know my own SSN and the system wouldn't accept it. Very poor.
What's great about it: Made it seem easy
What's not so great: Wouldn't allow e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
quick & easy
on March 9, 2014
Posted by: jgmca
instructions are clear. this is my second year doing this myself and i will continue to do this every year.
What's great about it: easy
What's not so great: somes forms weren't updated but they will be emailed at a later time
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy peezy!
on March 9, 2014
Posted by: Crushman07
Easy to use, fast, intuitive, decently priced. What else could you want?
What's great about it: easy
What's not so great: impersonal?
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com