Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Super Easy
on March 9, 2014
Posted by: Rob916
Turbo Tax just seems to get better and easier to use each year.
What's great about it: Walk through of return preparation makes completion simple
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
senior citizen
on March 9, 2014
Posted by: lilred7
Wish you all would think of senior and simplify everything for us to understand all the way the systems work.
What's great about it: Mostly easy to follow and answer.
What's not so great: Difficult to sign in.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellence
on March 9, 2014
Posted by: ladybirda2
I enjoy using Turbo Tax. The software is really easy to use and understand.
What's great about it: Professional
What's not so great: N/A
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
turbo tax review
on March 9, 2014
Posted by: Kenneth1950
its easy to use but trying to print at end it only gives you two options my default is word pad and I can't read it, it should let me print to any word processing besides a PDF. Also the money I had to pay at the end was a surprise and it should be stated up front that you have to pay for e filing.
What's great about it: easy step by step
What's not so great: have to pay extra money for e file at end
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 9, 2014
Posted by: valueentered
Saved time and confusion wandering through the complex
jungle of IRS gibberish.
jungle of IRS gibberish.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First Time in 5 years that I've had a problem
on March 9, 2014
Posted by: karin45
I was prompted to buy the cd deluxe version to create a dummy copy for my Minnesota return. After I did so, It turned out that it wasn't necessary because my Federal AGI did not change and nothing on the Schedule M1NC applied to us. The online version even asked the right questions to verify whether I needed to make an adjustment to my AGI. I answered no to the questions how ever I was still prompted to make this dummy copy and I feel that this could have been avoided. It was a huge inconvenience to stop doing my taxes and have to go buy the cd version.
What's great about it: Mostly everything
What's not so great: had to go buy cd version to create dummy copy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Lost In TTax-Land
on March 9, 2014
Posted by: 9z89
TurboTax started quite nicely. It asked for a ton of updates on the
day that it was installed. This was expected...each day thereafter
there were more updates; however, program still felt and acted the
same after the early on updates. However, on or around March 3 or 4, all things went South. It wouldn't keep track of where I was. I lost the ability to manually tune the data on a form. Raw forms, themselves, were no longer available. When I finished Fed & State returns...program said "NO ERRORS:, but when I "efiled" I got an error message that the Fed Return was rejected. It gave the "erroring form/step no., BUT one cannot access it directly to "fix" the problem. I had to kind of jury-rig it to work.
day that it was installed. This was expected...each day thereafter
there were more updates; however, program still felt and acted the
same after the early on updates. However, on or around March 3 or 4, all things went South. It wouldn't keep track of where I was. I lost the ability to manually tune the data on a form. Raw forms, themselves, were no longer available. When I finished Fed & State returns...program said "NO ERRORS:, but when I "efiled" I got an error message that the Fed Return was rejected. It gave the "erroring form/step no., BUT one cannot access it directly to "fix" the problem. I had to kind of jury-rig it to work.
What's great about it: Last update 3/04 Broke Turbo Tax
What's not so great: Back and forth we go..no end in site..no power tools
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thorough and Intuitive...
on March 9, 2014
Posted by: TCRider1
It felt like someone was right here, working with me. Thanks!
What's great about it: Very well thought out and very easy to follow
Written by a customer while visiting turbotax.intuit.com