Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
great and helpful though still has 1 big annoyance
on March 9, 2014
Posted by: HTRon
It has definitely made filing taxes easier, especially when the companies I deal with (paychecks, stocks, etc.) have the numbers online.
However - and I've complained about this for years - I wish it would come back to EXACTLY the place I was when I have to leave a screen to do something! Whether it's to go to another part of the program because I missed entering something, or if I have to leave the program (because who can do their taxes in one session??) it STILL does not resume exactly where I left off. This is pretty annoying.
What's great about it: ability to retrieve *most* numbers from online
What's not so great: won't go back to the EXACT place you left from
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy pleasey
on March 9, 2014
Posted by: thelazylizard1
I have filled out my own taxes and paid to have them completed. This has been the best bang for my buck ever!!!!!
What's great about it: I have never had an experience with tax returns this easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes made easy
on March 9, 2014
Posted by: TerryinNM
Turbo Tax is easy to use and works well on a mac. Only problem I encountered was with filling out New Mexico return since there was a form missing. Customer service was very helpful, courteous and knowledgeable. Turns out I couldn't file NM electronically but it was helpful having Turbo Tax do the calculations. Now I have to use the State site to file.
What's great about it: painless, easy,
What's not so great: State not compatible
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Not Bad
on March 9, 2014
Posted by: mthighway1
Started using Turbo Tax in 2005 and stopped using in 2010 due to complexity of taxes. Was able to use this program again this year and the improvements are great. I will use it again next year.
What's great about it: No duplication of information
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So thrilled to use Turbo Tax
on March 9, 2014
Posted by: ERed
Love using Turbo Tax. I like that I can do the taxes myself with a system that will track my prior years' info. and give me some basic tax assistance, such as explanations of some of the sections and some examples to help me figure out what info. I need to put where and/or if I qualify for certain aspects. It also makes e-filing super easy for incredibly fast refunds.
What's great about it: so easy to use year after year since prior-year tax info. is automatically pulled into the new returns.
What's not so great: We have two user profiles on our computer, and it was challenging because I do the taxes but I'm not the computer admin.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Return
on March 9, 2014
Posted by: obijane
Under the Medical expenses, it would have been helpful to know before I started that physicians, medications, hospitals, and labs were each separate categories. I had to go back several times to adjust costs between categories.
What's great about it: Format was easy to follow
What's not so great: Tell me upfront when deductions are broken into several categories, i.e. Medical expenses
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
WorkThem Taxes
on March 9, 2014
Posted by: LarryB038
I think Turbo Tax is the best tax software. You can review all items for income and deductions. It saves using a calculator.
What's great about it: Very easy to follow. Checks every item.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ticket to Paradise
on March 9, 2014
Posted by: Caribbeanbound
I have used TT in the past and then got away from it as it seemed to be too stressful to navigate. This year it went quicker and feel confident with our return.
What's great about it: Simple directions so you don'y miss out on any possible deductions
What's not so great: Had trouble making adjustment in donation section
Written by a customer while visiting turbotax.intuit.com