Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Turbo every year
on March 9, 2014
Posted by: JayDee122
I have used this for about 12 years and wouldn't use anything else. Easy step by step entries Great
What's great about it: easy step by step
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Clear and Covered Every Aspect of the Tax Process
on March 9, 2014
Posted by: lighteagle
Turbo Tax was incredibly efficient and accurate.
Walked through every aspect of the procedure as we went along and questions were clearly answered.
We were able to review areas and go back as needed.
We finished our taxes in record time!
My husband (old school - pen and paper) would have really appreciated an explanation how the taxes would be filed legally without a signature or verification of information we provided before we began.
Walked through every aspect of the procedure as we went along and questions were clearly answered.
We were able to review areas and go back as needed.
We finished our taxes in record time!
My husband (old school - pen and paper) would have really appreciated an explanation how the taxes would be filed legally without a signature or verification of information we provided before we began.
What's great about it: Clear, concise and simple directions
What's not so great: None, really!!!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
simple taxes
on March 9, 2014
Posted by: capt1
great and easy..step by step...
What's great about it: Easy and simple step by step....
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 9, 2014
Posted by: RodneyAho
TurboTax is generally pretty straightforward to use; e-filing is easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great TURBO
on March 9, 2014
Posted by: fordtruck1
thing were great
very user friendly, able to see all info before sending.
any questions were addresse immediatly
very user friendly, able to see all info before sending.
any questions were addresse immediatly
What's great about it: fast processing
What's not so great: can't think of anything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 9, 2014
Posted by: rhit1982
I have used TurboTax for several years now and seen it mature into a very easy to use product. If one will allow it to do so, the program will walk you through tax preparation pain free.
What's great about it: Straightforward, easy to use. Easy to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service.
on March 9, 2014
Posted by: GROGMEISTER
A great experience overall. The only negative experience was having to disable my antivirus software before I could download the updates. During the time it took me to do this, I felt very exposed and uneasy. Other than that, Turbo Tax is a great product that I'd recommend to anyone.
What's great about it: Easy to install and easy to follow
What's not so great: I couldn't download updates until I disabled my ativirus software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent program
on March 9, 2014
Posted by: anane
excellent program! User friendly and many business options.
What's great about it: easy to use, many options, connects all forms for you
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com