Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
So Easy
on March 9, 2014
Posted by: AAEBoiler
I've been using TurboTax for 15 years - ever since my wife and I got married. It's been a wonderful product helping with our taxes through marriage, home ownership, home sale, having kids, etc. I don't know what I'd do without it!!!
What's great about it: Easy, thorough
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax!
on March 9, 2014
Posted by: MBlaser
I love TurboTax I've been using Intuit TurboTax to do my taxes & my 3 children's taxes for years. They are in their 30's now & I still do their taxes.
What's great about it: Can do my taxes and get them e-filed in less than a few hours.
What's not so great: Nothing!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Straightfoward tax prep but disappointing
on March 9, 2014
Posted by: JJPT
TT2013 loads easily and is straightforward to use but my MAJOR disappointment is their disloyalty to previous users. I used TT2010 and TT2011. In Tax Year 2012 I had to use a professional preparer. When I loaded TT2013 and tried to transfer my 2011 returns, it would not recognize them. TT2013 will ONLY transfer TT2012 returns. So I had to type in all of my personal info, charitable contributions, IRA basis, etc. So don't ever SKIP A YEAR or you're toast!! Thanks TT for some extra blisters.
What's great about it: Easy steps to follow
What's not so great: Don't ever miss a year or you'll be typing AGAIN
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 9, 2014
Posted by: luvttbut
Overall great. I've always had a problem with foreign pensions because those governments do not issue a 1099R and hence do not have a Federal ID number. TT will not let the tax documents be e-filed because it wants this number. So every year I have to mail in my return
What's great about it: Ease of use
What's not so great: No way to e-file because of "errors"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent as usual and a lot easier!!!
on March 9, 2014
Posted by: Rmattz
I love using Turbo Tax - use it for the whole family - excellent program.
What's great about it: The guided tours are the best!
What's not so great: None found.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good But Could Be Better And Should Correct Errors
on March 9, 2014
Posted by: TiredOfIssues
Turbotax is easy to use but a little more expensive than competitor solutions. I have used Turbotax since the late 1990s. My biggest issue with Turbotax, although the other tax software has the same issue, is: TurboTax has known about an issue with Alabama state tax computations when having to file with multiple states since 2000 and has not corrected the issue although it affects a small number of users. The issue cause the state taxes to be filed manually instead of e-filing because you must override their computations. 14 years is an unacceptable time to correct any known error such as this. If the other tax software on the market did not have the same issue I would not give it an average rating and would have changed my tax software vendor.
What's great about it: Easy To Use
What's not so great: Does not compute all tax situations correctly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Does It
on March 9, 2014
Posted by: Trishalou
I have used Turbo Tax since 2006...never a problem. I like being able to file my taxes in a swift and affordable manner. Turbo Tax does that for me. I would recommend it without question.
What's great about it: Loved being walked through step by step, directions are clear, and there's other resources when you still don't get it
What's not so great: Program processed slowly and needs reminder at the beginning to check for updates.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 9, 2014
Posted by: jferraro
This is our first time using turbo tax. It was a lot easier to use than I thought it would be. I like the audit tracker. Makes me feel more comfortable filing my taxes.
Will continue to use this going forward!
Will continue to use this going forward!
What's great about it: VERY USER FRIENDLY
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com