Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Turbotax 2014
on March 8, 2014
Posted by: gstar1517
excellent program. have used for years. always great results.
What's great about it: walks you right through it
What's not so great: maybe combine payment options into one
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as good as the past
on March 8, 2014
Posted by: Bob338
Constantly ran into situations where questions weren't easily answered. Always the suggestion was to upgrade to the next more expensive offering. On limited partnerships, no clear path to adding certain forms for several foreign countries. Question is asked often of support which has a solution, but if it's asked that often, why not provide an option at the end of required country identification? Saves frustration and provides a much more inviting alternative. But for these two frustrations I would have given it 5 starsl.
What's great about it: Easiest way to file.
What's not so great: Too many unanswered questions giving impression an upgrade is necessary.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Biggest Refund Ever
on March 8, 2014
Posted by: Debdyatt
I use Turbo Tax each year and have brought my brother and father in the loop as well!! We filled my father's past 5 years of taxes with Turbo Tax and it was a snap!
What's great about it: Easy to use each year, brings all information in from previous years
What's not so great: Nothing, the program is great for people like myself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Thorough
on March 8, 2014
Posted by: losososbob
I felt pretty comfortable with the federal tax return process and was able to go through it in timely manner. I got a little confused when manually transferring information from last years CA state return having to do with capital loss carry over. Overall it was a good experience.
What's great about it: Step by step walk through
What's not so great: Manual transer of previous state cap gain/loss info
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use and quick
on March 8, 2014
Posted by: abc1467
I love using the product
What's great about it: walks you through all information you need to enter
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done on my own time
on March 8, 2014
Posted by: 808user
I love that I can work on my taxes when I have a quiet moment to concentrate. I can come back and double check anytime I want to. Last minute forms arrived in the mail? It's okay, I could add them in before filing. I was in control of getting every deduction.
What's great about it: Easy to navigate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Another Successful Year
on March 8, 2014
Posted by: Broadsides
I hate doing my taxes every year. However, TurboTax makes this chore a lot easier. It helps me to remember the deductions I entered last year and shows me some to consider for next year. Great job guys!
What's great about it: Ease of Use
What's not so great: Cost
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Worked well, pretty straightforward, got a nice re
on March 8, 2014
Posted by: 4ragus
We have a pretty straight forward return. The valuation tool for donated items was very helpful. I like the fact that since I used Turbotax last year I didn't have to re-enter items and when things have changed I was asked to make sure that I hadn't forgotten or missed something.
What's great about it: The guide walking me through the whole process was great. Helping to value our donations of items was very helpful.
What's not so great: No complaints.
Written by a customer while visiting turbotax.intuit.com