Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
Refund
on March 8, 2014
Posted by: slwp
i didn't realize it would cost more money after purchasing the program
What's great about it: Easy
What's not so great: Cost more than I thought
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on March 8, 2014
Posted by: Clau
I am glad that you are now able to include tax prep for non resident alien, people with ITIN instead of SSN
What's great about it: Now you are including non resident aliens for tax preparation
What's not so great: kind of hard to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Much higher refund than from H&R Block
on March 8, 2014
Posted by: OneOldGuy
I used Turbo Tax for over 10 years then switched to H&R Block because it was less expensive. However their program from last year did not transfer my figures from the Federal form to the State form correctly thus causing the State to send me a BILL rather than a REFUND. I requested assistance from H&R Block but no reply from them until 3 months later. By that time I had fixed the problem and submitted a corrected form. I don't want to have another experience like I did last year so decided to stick with Turbo Tax. You Get What You Pay For !
What's not so great: Font to small
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on March 8, 2014
Posted by: Shelley365
I have used Turbo Tax for a number of years and it keeps getting better each year. I highly recommend this product.
What's great about it: Easy and guided
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 8, 2014
Posted by: RichCHNJ
NJ mail-in instructions should specify that W-2 and 1099-R forms must be included in the mailing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 8, 2014
Posted by: gmanmn
blue continue icons did not always work the first time requiring to hover and click again and then sometimes again. Would like better show forms and finds
What's great about it: copied data from previous year's return & deduction assistance
What's not so great: too many prompts
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Review
on March 8, 2014
Posted by: NLMAR
Overall, very easy to use.
What's great about it: Makes tax-filing easier; contains useful information to guide entries
What's not so great: Some explanations were not clear to me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A little trickier this year
on March 8, 2014
Posted by: MeganDoesTaxes
Turbo Tax walks you through every detail and area that needs review while doing your taxes. We appreciated being able to find the new business form that we needed and were able to use/attach it in the Deluxe edition without buying the full Business software. I can't imagine doing taxes without Turbo Tax!
What's great about it: Able to find and use a business worksheet in the Deluxe Edition
Written by a customer while visiting turbotax.intuit.com