Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
My 2013 tax return experience
on March 8, 2014
Posted by: Merlin16
Despite not having used TurboTax last year, I was able to fill in the basic information needed and quickly completed my 2013 Federal and State taxes quickly, using TurboTax 2013. The step-by-step prompts and form review mode helped the process go smoothly. The Audit Defense gives me piece of mind if I have to deal with the IRS.
What's great about it: Quickly completed my Federal and State returns!
What's not so great: Employer and Bank info could not be automatically accessed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Finding the tax options
on March 8, 2014
Posted by: JLove3777
Turbo Tax was introduced about 30 years ago. I've used it every year since with confidence and accuracy. You still have to report what must be reported, but the program will put it where it needs to go.
What's great about it: Allows for reviewing varying reporting options
What's not so great: Still costs to file state return: Probably a condition of the state.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013
on March 8, 2014
Posted by: recampbe
I have used TurboTax for about 5 years now. It is quick, easy to use, and a painless process.
What's great about it: Quick and Easy
What's not so great: Trouble with Updates
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as always!
on March 8, 2014
Posted by: jgholz
I've used Turbo Tax for many years. Each year it just seems to get easier. I love the feeling of confidence that it is covering everything required and I am not missing something critical that is needed, which might have happened if I had done the return manually.
What's great about it: Confident that I wasn't missing anything on my return
What's not so great: The "help" answers weren't as clear as I would have liked.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 8, 2014
Posted by: wagnsag
I have been a customer and user of your systems sense 1996 and don't appreciate or like the idea that you set up a third level to support stock activity. Previous versions supported this activity excellent with your two versions. I know the government makes changes yearly but that's life.
What's great about it: Ease of input
What's not so great: None relating using the system
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
on March 8, 2014
Posted by: tsol
paid for efile but could not exile but you process payment on my credit card no way to go back and cancel the order, better off filing by mail
What's not so great: not user friendly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Opted not to pay an accountant this year.
on March 8, 2014
Posted by: taxnovice565
First year we did not use an accountant. Refund was biggest ever and the audit risk meter showed very low. Very easy to use and understand.
What's great about it: Ease of use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This is a fine product. Worth the cost.
on March 8, 2014
Posted by: Elvispharoah
Overall a good product. Fast, complete and dependable.
What's great about it: Guided questions
What's not so great: a few questions and sections could be worded better
Written by a customer while visiting turbotax.intuit.com