Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Awesome program
on March 8, 2014
Posted by: Jodi56
I use Turbo Tax every year. It is easy to use and the program guides you through every possible avenue for a better refund. You can easily prepare multiple refunds. I use it for my self and my kids. They think Mom is a tax pro!! It is an inexpensive way to get your taxes done in the privacy of your own home. You don't have to go to someone else's office to sit and wait for help. Help is at your fingertips. Awesome program.
What's great about it: Very easy to use. I use Turbo Tax year after year and always get the best refund with little work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Job
on March 8, 2014
Posted by: Prodog
I continue to use the product because it works!
What's great about it: Includes all of the essential without any fluff.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 taxes
on March 8, 2014
Posted by: PeterV1
Not able to efile this year
What's great about it: easy as always
What's not so great: new form no efile
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Easy
on March 8, 2014
Posted by: GWHunter1021
Easy to use and asks questions when something doesnt match up like it thinks it should. Will continue to use.
What's great about it: Simple Step by step instructions
What's not so great: None
Pros: I had a baby, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy as 1..2..3
on March 8, 2014
Posted by: Louis56
It is suprising how easy it is to prepare my taxes, what has improved over the years is the tax help. If I have any questions the online access to anwers makes even those of us who are not financial wizards more confident to do our own taxes.
What's great about it: I have been using turbo tax for over 15 years and it keeps getting easier.
What's not so great: nothing really it does what I need.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great federal, fairly poor Minnesota program
on March 8, 2014
Posted by: Algebraic
There are two halves to filling out income taxes: federal and state (unless you are lucky enough to live in a state that doesn't have an income tax#. For the federal half, I highly recommend TurboTax. It finds about every deduction out there and is fairly simple to use. I give the federal portion of the program five stars.
The Minnesota program, on the other hand, continues to be poor, and has set a bad track record for several years in a row. Last year #2012 tax year# they were even temporarily removed as an approved vendor by the Minnesota Department of Revenue for calculation errors. And this year #2013 tax year# they continue a tradition of having errors in the program that require me to call tech support. This year #2013 tax year#, they had a page that said "uncheck the property tax refund M1PR box if you don't want to do that right now". And you could click on the checkbox all day long, and it wouldn't uncheck it. This is a problem because the state property tax document you need to fill out the M1PR may not arrive until mid-April #the M1PR form isn't due until August 15#, but you obviously have to file the rest of your taxes by mid-April. So almost everyone is going to want to uncheck that box, and you can't. And the program is also wordy or cryptic on many Minnesota pages, with very little help or explanations of the questions it is asking.
So after having had a track record of me having to call tech support for the Minnesota program for about three years in a row now, and for major bugs in the user interface or calculations in several of those years, the best I can give TurboTax as an overall product is three stars. Please put some effort into cleaning up and testing this Minnesota state product!
What's great about it: Federal program found me many deductions I had no idea of
What's not so great: Minnesota program continues to be poor every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My refund
on March 8, 2014
Posted by: sanne52
It very easy to use and I have used it for years, I unfortunately hit the incorrect state and was not allowed to correct my error
What's great about it: very easy to use - very friendly
What's not so great: it's unforgivable,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
even i could it
on March 8, 2014
Posted by: designer46
Easy to use, great guide during filing.
What's great about it: walks u thru it
Written by a customer while visiting turbotax.intuit.com