Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Indiana State form.....2 errors on 2 filings
on March 8, 2014
Posted by: wissler2
1st flaw: my husband and I file jointly, but in the Indiana software package this year, there was no reference to his Miltary Service deduction on IT-40, Schedule 2.
2nd flaw: on our daughter's IT-40, Schedule 5, her 2012 Indiana tax refund was, somehow, transferred to Line 3, Estimated tax. The state caught this error and recalculated her credits. When we went back to see if it was OUR error, there was no reference to any "Estimated tax paid" in the TT questions; therefore, we had no idea until the State flagged her form and made the correction. Ebbie/Darrell Crawford
2nd flaw: on our daughter's IT-40, Schedule 5, her 2012 Indiana tax refund was, somehow, transferred to Line 3, Estimated tax. The state caught this error and recalculated her credits. When we went back to see if it was OUR error, there was no reference to any "Estimated tax paid" in the TT questions; therefore, we had no idea until the State flagged her form and made the correction. Ebbie/Darrell Crawford
What's great about it: just about everything except apparent software flaw
What's not so great: 2 software flaws in unrelated tax forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
8 years in a row with TurboTax
on March 8, 2014
Posted by: CountRingworm
Easy to use, especially since our taxes aren't that complicated. Some of the wording/help files aren't that intuitive, but that may be just because a lot of the fancy stuff doesn't apply to our situation, so I don't know much about them.
What's great about it: Pretty easy to use.
What's not so great: Some questions were a little weird in the wording.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on March 8, 2014
Posted by: tstephens55
The only issue I have had over the years is that I do not need the estimated tax vouchers, I tell the program I don't wish for them to print, yet it always waste paper and ink by printing them.
What's great about it: Very thorough
What's not so great: Prints forms you don't need and didn't request.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best software ever!
on March 8, 2014
Posted by: williamtheman
I have used Turbo Tax for about 20 years and it gets easier to use each one. I found the process to be simple, concise and easy to accomplish. I cannot emphasis how much I appreciate Turbo Tax and their software; thanks Turbo Tax!
What's great about it: simple to use, quick and exacting
What's not so great: can think of a one!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Just to easy
on March 8, 2014
Posted by: Drcrypto
I have used Turbo Tax for several years and find it to be extremely easy to use.
What's great about it: Easy Easy Easy
What's not so great: Found no cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Change Needed
on March 8, 2014
Posted by: Patton1
I am a retired minister. Like many other retired clergy, part of my retirement pension is considered "housing Allowance" and thus non taxable. My 1099-R comes with box "2a Taxable amount" blank and box "2b Taxable amount not determined" checked. The TurboTax program instructs me to enter the data as it appears on my 1099-R, but the only way I can find to make TurboTax compute my taxes correctly is for me to enter the proper amount of my Housing Allowance in box 2a. TubodTax needs to provide an instruction for retired clergy to do that or it needs to crate a new screen for retired clergy to enter enter their housing allowance if it is not already reflected on their 1099-R. If that were corrected I would rate TurboTax with 5 stars.
What's great about it: Easy to use.
What's not so great: See below.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 8, 2014
Posted by: Richard145
I could not change my password to log in to pay for a state E-Filing. Very discouraging. Ended up filing the state by mail.
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What's great about it: Easy to use
What's not so great: Changing password to pay for E-filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
on March 8, 2014
Posted by: josewillnot
I paid for this product. You ask too many times if I want your other products. You disrespect my time.
Written by a customer while visiting turbotax.intuit.com