Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Quick & Easy
on March 8, 2014
Posted by: DEACREE
from Midlothian, VA
TurboTax leads you quickly through each step of your return, explaining everything in terms that the average person should be able to understand.
What's great about it: Clear and simple
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Review
on March 8, 2014
Posted by: geougiver
from Chandler, AZ
I found the experience to be smooth & fairly easy. There's just a lot of info to get, but that's not Turbo's fault.
What's great about it: Software runs well. No real problems
What's not so great: I miss the videos you've had previously
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Review of 2013 Turbo Tax Program
on March 8, 2014
Posted by: s1983102
from Acworth, GA
While the Turbo Tax program is easy to use, it does not provide an opportunity to list items that aren't included in the pre-set categories. Also, the price of Turbo Tax is not competitive with other products on the market. I intend to try another product next year simply because of price. If it is not as good as Turbo Tax, I'll be back.
What's great about it: Easy to use; clear instructions
What's not so great: Under charitable deductions, the It's Deductible aid is not all inclusive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
finished my taxes
on March 8, 2014
Posted by: dwt626
from Toledo, OH
I have always done my own taxes. I started using turbo tax when the feds quit mailing the tax booklets. Going to library for forms was a pain since they never seemed to have what I needed, Turbo tax is one-stop shopping. Able to get it done quickly at my own convenience. Don't have to make appointments.
What's great about it: Don't have to run to Library for forms which they may not have
What's not so great: Charged for E-file State Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
password
on March 8, 2014
Posted by: santina23
from smalltown,UAA
enough already with the password stuff.... seems like the password didn't work the second time around....it confused me with ( already have word in the system)??????......it did not make it easier!!!
What's great about it: same old same
What's not so great: passwords
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
another great experience
on March 8, 2014
Posted by: Twisted
from Indio, CA
I have used Turbo Tax for over 10 years and there has been nothing it hasn't covered that has happened in our family's life.
What's great about it: cost effective; fast
What's not so great: one thing not explained
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesomely easy process
on March 8, 2014
Posted by: PeterMof
Simple step by step directions and guidance allow me to move through the tax process comfortably and efficiently. Available guides and examples allow for me to be confident in filing saving me time and money.
What's great about it: step by step
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Tax Process - as usual!
on March 8, 2014
Posted by: MikeCEO
Great Job as usual!
What's great about it: Complete & accurite
What's not so great: There are none!
Written by a customer while visiting turbotax.intuit.com