Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Long Time User
on March 7, 2014
Posted by: SCEC
A copy of the questions and their order would be helpful in organization of my data prior to starting Easy Guide. Currently Logic of the worksheet questions is not easy to follow. This would reduce my stress and greatly reduce the data entry time. I am a 23 year TurboTax user.
What's great about it: Usually Easy to follow
What's not so great: A gude to organizing of data prior to Easy Guide would be helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Pleased
on March 7, 2014
Posted by: Miltie
I been very pleased with the easiness and accuracy of TurboTax. I have never been dissappointed that I have chosen this method of filing my taxes.
What's great about it: I have used turbotax for the last several years and have been completely satisfied with every facet of it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
99% Outstanding --1% Challenging
on March 7, 2014
Posted by: Will26
As in the past, this year's model does nothing but get better. Only areas of personal difficulty/challenge came from working within the Ohio Return section. Retirement and disability income input and taxation were a little problematic with this being my first year on both levels at mid-year. Also could use some more "up-front" clarification of who needs to file 'CCA' forms. Program auto loads the school district into the program, which is helpful IF you live in a district required to file these forms. Otherwise, it makes one think these are possibly required, but in reality are not. It is then a little difficult to navigate through this area to determine if forms are not required, and if not, how to avoid the information and form generation. Not too bad, but confusing and required double tracking a little. Overall- Again: THANK YOU TTax. Great job.
What's great about it: Overall inclusive and easy to use
What's not so great: State of Ohio Return lacks direct support information depth
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Going to far
on March 7, 2014
Posted by: 3450
Please always leave the option to enter tax form information by the taxpayer PLEASE DO NOT TRANSFER INFORMATION FORWARD...!!!! I became frustrated with Turbo Tax because of this and the fact their was no explanation why you were doing this. You were transferring Federal Income info to the state form and no reason why. I had less than $2000 income in the state and did not understand why this state needed to know my earnings in another state. Please include an option to go back and select a different option. This was not available to me on the above problem. Once I selected "transfer Federal Info" I was locked in and could not change it. To many things change from year to year to transfer all info forward!
What's not so great: don't like transfer of info forward to next form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ease of Use
on March 7, 2014
Posted by: AJane
There were two things I missed this year.
1) When I loaded Turbo Tax it never asked me if I wanted to update the software "now." I stumbled across something and realized I had to look for updates. I preferred it when Turbo Tax offered to update and gave me a choice of when to do it.
2) Even though I asked Turbo Tax to walk me through everything there were some items I had to find and open myself so it didn't really walk me through all the questions necessary to my successful filing. If I hadn't been vigilant, I would have missed these tax saving opportunities.
What's great about it: I like Turbo Tax
What's not so great: No suggestion to update offered. Not all deductions were offered even though I asked for Turbo Tax to guide me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Comfortable
on March 7, 2014
Posted by: TurboDavey
This program works for me.
What's great about it: Easy entry of data
What's not so great: Maybe more print options.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Than Grits
on March 7, 2014
Posted by: MyJeorge
I've used Turbo Tax for years. I have never had problems with the program or the company and will continue to use this service for many more years
What's great about it: easy to use, explains everything, easy filing.
What's not so great: I have no cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome Turbo Tax
on March 7, 2014
Posted by: Rlubbert
It do not know if I would have eve considered half the things that were figured out and calculated by Turbo Tax. Thanks
What's great about it: explained things I did not know were considered in tax forms
What's not so great: explained things I did not know were considered in tax forms - way to many things to consider, buts that was not the fau
Written by a customer while visiting turbotax.intuit.com