Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
2013 Returns
on March 7, 2014
Posted by: WilliamBE
Why can't you offer a package with both the Fed and State electronic filing include?
I wonder if there are that many filings of a Federal return without the State needing to be required.
Other than that I have used the TurboTax for many years and plan to continue using your product.
What's great about it: TurboTax for the federal was bigger and better
What's not so great: The additional fee to file the State Returns still bugs me
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax....The only way to file your taxes.
on March 7, 2014
Posted by: MichaelTannucil
Ten years of great service with only 1 bad experience. The problem I had seemed to be happening to a lot of people so I don't feel so bad. After nine years of perfection, the grief was quite unexpected. After three tries your support center pages got me through the problem.
What's great about it: I loved everything about the program. Been using it for the last 10 years. The only thing easier is falling off a log.
What's not so great: 2013 version caused a lot of grief with a 1603 error but I finally got it to run and then it ran great.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 wrap up
on March 7, 2014
Posted by: Rickay
Knowing all the latest IRS advice and forms are are sought out and loaded on every TurboTax start up, is very reassuring. The news and political pundits give me a headache in trying to discern how changes affect me, but TurboTax has already worked it out. WHEW
What's great about it: Love the form updates and straight-forward question/answer prompts.
What's not so great: Ask me to verify I have all year end tax payer documents collected.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Overall Fed & Tax Review
on March 7, 2014
Posted by: PaulandJudyRev
Although I am a Finance Guy with close to 30 years experience in Finance & Accounting, the tax side of the business was never one of strong suites.
Turbo Tax made this easy, safe, understandable, and convenient.
Thank you.
Paul
What's great about it: Easy Step by Step Tax Requirements
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program and thanks for the money
on March 7, 2014
Posted by: miatia11
I have been using TurboTax for over 10 years and it is a great program. it has helped me get some of the best refunds in my life of filing taxes. I have recommended it family and friends.
What's great about it: easy, fast and extra help when you need it
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Comprehensive
on March 7, 2014
Posted by: choralguy1
I've used TurboTax for nine years and have been extremely satisfied with the refunds generated by this software program. It's also comforting to know that they have enough confidence in their system to offer legal backup if there are problems with your return. Of course that costs extra, but human error is always a possibility. I've never paid for legal advice and have never needed it. TurboTax is worth the purchase price and you can deduct that cost on your return anyway.
What's great about it: Considers every tax law enacted
What's not so great: It's kind of redundant in several places
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy, super fast!
on March 7, 2014
Posted by: Harf
Turbo Tax takes the stress out of tax prep.
What's great about it: Walks you through the process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As usual, a really good experience
on March 7, 2014
Posted by: TexasBrit
This is my 15th year of using TurboTax, and I have no reason to switch to anything else.
I'm generally (more than) a little disorganized, but as my return has become more complicated over the years, I have learnt that record-keeping is the key to success. I develop complicated spreadsheets to help with my job, so it was easy to develop a spreadsheet to keep all my work expenses, etc., with everything separated the way I knew TurboTax would need the numbers. When I'm filling in my return, I can look at the first worksheet and get all the totals in each category.
In the first few years, I would file away all my W2s, 1099s etc., and not enter anything into TurboTax until I felt I had everything. At some point, I realized that it was better to enter individual items as soon as they arrived, then eventually going back over everything from the top, to see if anything was missing. It makes the final effort much less daunting.
I'm generally (more than) a little disorganized, but as my return has become more complicated over the years, I have learnt that record-keeping is the key to success. I develop complicated spreadsheets to help with my job, so it was easy to develop a spreadsheet to keep all my work expenses, etc., with everything separated the way I knew TurboTax would need the numbers. When I'm filling in my return, I can look at the first worksheet and get all the totals in each category.
In the first few years, I would file away all my W2s, 1099s etc., and not enter anything into TurboTax until I felt I had everything. At some point, I realized that it was better to enter individual items as soon as they arrived, then eventually going back over everything from the top, to see if anything was missing. It makes the final effort much less daunting.
What's great about it: Asks all the right questions, has very good help facilities
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com