Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy Peasy
on March 7, 2014
Posted by: Laurabell3
I have used TurboTax for the past 10 years. It is easy to follow and doesn't allow you to forget anything or skip based on the answers you provide. One answer leads you to the next question. The computations are done for you and are instant! I was concerned about doing my own taxes for 2013 because we sold a home, moved to another state, and had pension and IRA issues because we retired. TurboTax made it so easy once again! I recommend it to everyone!!
What's great about it: Line by line guidance and additional info if needed
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on March 7, 2014
Posted by: ksful
Had to call customer service since the disk wouldn't load. They sent me a download link asap. No problems! :-)
What's great about it: Great Customer Service
What's not so great: Wish they wouldn't charge for filing...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fewer automatic features than before
on March 7, 2014
Posted by: RWRussell
As usual, TurboTax was easy to use. My tax situation is not complex; but, it is still a snap to complete my tax return is under two hours. It may have been me; but, it seemed that the program did not automatically display the forms that I filled out the previous year to remind me what data I may need for this year. I received my tax refund in about two (2) weeks.
What's great about it: Intuitive, easy to use, data download function
What's not so great: Fewer forms/data from previous year automatically displayed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Goes Extra Mile
on March 7, 2014
Posted by: ImTravelynn2
Excellent support and easy to maneuver through the program. Used for several years and never an issue.
What's great about it: Easy and swift
What's not so great: my problem. have to have paperwork in order. YUCK
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Time Saver and Error Catcher!
on March 7, 2014
Posted by: JoeGlassett
Great prodfuct...been using for years!
What's great about it: Fast and easy.
What's not so great: Would like to be able to print screens...like It's Deductible but can't.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yeah! My 2013 taxes are done!!!!
on March 7, 2014
Posted by: BobfromEssex
Excellent software package. Love the idea of being able to go back and forth and add info that I might not have input initially. There does seem to be a bug in the Error Check process. As I entered my PIN, birthdate, and today's date, the program kept saying that the date was of the wrong format. After jumping out of that loop I found that the real error was on a Schedule E. Again on the plus side, you can easily discern the impact of updating deductions or making IRA contributions when things aren't looking quite so good. I would recommend this package to all......and I have already. This package makes suggestions and recommendations that my last CPA didn't even suggest. And that professional(?) cost me a bundle!! Never again. The CPA before that was fine and very knowledgeable, but still cost me a lot more than TurboTax........and there was always a delay of some kind....usually taking the process down to the wire.
What's great about it: Navigation thru the process is very intuitive and easy.....and you can go back again and again to check what if's.
What's not so great: There is a bug in the error check routine.......it kept telling me that my date was incorrect for the signature......
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
speedy operation
on March 7, 2014
Posted by: WeeWilly82
The steps given are logical and easy to follow for an eight two year old! I will be back next year!
What's great about it: reviews & checks data submitted
What's not so great: some repeats needed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Review for 2013 Taxes
on March 7, 2014
Posted by: psyman
I did my own taxes instead of using my regular CPA. He used my TurboTax in the past and said it was as good as his professional software. This year I saved that expense because I was able to enter the information with ease.
What's great about it: Very easy to use and the charitable donations section made the process very quick and easy.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com