Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Excellent Product
on March 7, 2014
Posted by: b762
I've been using Turbo Tax for over 10 yrs and each yr they improve it. Would not consider another product. Keep up the good work!!
What's great about it: User Friendly, Advice is accurate
What's not so great: None I can think of.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good product
on March 7, 2014
Posted by: KennyKJ
I like TurboTax. I've always had it do what needed to be done. I think that buying state tax editions AND then having to pay to submit those returns is a bit of overkill - will make me rethink doing the state taxes with the software.
What's great about it: good detail, checks for all options, holds your hand through the entire process
What's not so great: a lot of skipping around, pricey state addtions
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 7, 2014
Posted by: Mazuwi
I have used Turbo Tax for years and as a former IRS employee have found it's ease of use and accuracy the reason I keep coming back. Thank you.
What's great about it: Ease of use.
What's not so great: None.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 7, 2014
Posted by: Cjohannessen
I've been using Turbo Tax for years, it's simple and gives me
the peace of mind that I need and I feel that my personal information is protected because I have it all in my hands, not in the hands of a stranger
the peace of mind that I need and I feel that my personal information is protected because I have it all in my hands, not in the hands of a stranger
What's great about it: Simply the Best
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Refund
on March 7, 2014
Posted by: FrankandMare
This program is excellent. It was fast and easy to follow. We will use this again for our tax returns
What's great about it: Easy to follow and complete
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Top Notch Tax Program
on March 7, 2014
Posted by: strolyt
Long before there was a TurboTax for the Mac, there was a program called "MacInTax" that I used until Intuit bought them out, so I've been using TurboTax in one form or another for a long time. The program has gotten better over the years, although I don't particularly like the idea of changing the user interface every couple of years or so. Find a good one and leave it alone. Otherwise, the carry-forward of information from the prior year return is worth half the price of the product for me - i hate typing any more than I have to. To be honest, I have never even looked at other products for taxes, so that said I think TurboTax is the best tax preparation program out there. And the fact that they offer a range of options for preparing and filing you returns - online, download free copy of the federal program, etc. makes it all that much easier for the casual one return per year client. Excellent product.
What's great about it: Ease of use, compilation of correct forms for the return
What's not so great: State return portion doesn't allow any "jumping in" at the right point in the interview to make a change
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Royaltie SNAFU
on March 7, 2014
Posted by: Chip73
Kept trying to send a simple 1099-B entry of a royalty paid by an oil trust (ROYT) to form C/C-EZ. Wrong form altogether. It really made me angry and disappointed in the software. Needs work to fix that. I will have more royalties next year.
What's great about it: Found answer in someone else's problem
What's not so great: Software screwed up
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great product easy to use
on March 7, 2014
Posted by: robby456
have been using this tax product for years and is always right. as long as you answer the questions honestly you will have no problems. best part is you don't have to give your social sercurity number to a tax person you don't know and have no reason to trust.
What's great about it: all info is up front and easy to use
What's not so great: nothing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com