Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Need to fix capital gain computation - all else OK
on March 7, 2014
Posted by: MikeWing
Turbo Tax doesnt accept any numbers > $10MM for proceeds or cost basis on capital gains
What's not so great: Capital Gains
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The fastest, easiest, and most convenient tax prep
on March 7, 2014
Posted by: BeezLouise
I'm a 10+ year TT customer. It's absolutely fantastic software that I recommend to anyone - novice or pro - who wants to understand their taxes and also create a return that delivers the most refund possible.
What's great about it: The entire TT experience
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 7, 2014
Posted by: Frankiemi
Will use again even with the bad performance on Form 8960
What's great about it: Easy to use based on last years filing
What's not so great: Serious screwup by Intuit on form 8960
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes Made Less Painful
on March 7, 2014
Posted by: KevinTax
Turbo Tax has gotten better and easier to use over the years. I used to dread doing taxes, but don't mind as much now. I can usually finish with Turbo Tax in 3 hours (and that's because I go slowly and double check things along the way). It helps to use the product year after year since it transfers the previous year's data saving a lot of time. The fact that it can now download data from a growing number of financial institutions directly to minimize typing in form after form is another plus.
What's great about it: Easy to use, quick
What's not so great: A few tax topics can be slightly confusing
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Suggestions
on March 7, 2014
Posted by: PineSap
1099-MISC entry does not accommodate enough variations, assumes self-employment and launches into Business related entries. In my case of reimbursements to retiree from former employer for various annual expenses are made; Healthcare Education and Training, Financial Planning, Long Term Care Insurance Payments, etc. Why not at least offer an 'Other' category including a 'Description' entry field?
When Printing the Vermont State Tax Return, there should be an intentional BLANK PAGE after the Instructions sheet so that the following forms print more properly in DUPLEX MODE.
What's great about it: Prompts and guidance make filing quick and easy.
What's not so great: A few rough edges.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
finished in one day
on March 7, 2014
Posted by: ArtGA
glad for Turbo Tax figuring all the dividends and capital gains from retirement account
What's great about it: phone help on entering ministerial housing allowance
What's not so great: na
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product Great Support and a Great Experience
on March 7, 2014
Posted by: BukeyeCorey
I do and will continue to recommend TurboTax to all my friends and family. I have used TurboTax for 10 years and don't plan on changing. Online support was good when I needed it as well.
What's great about it: The step by step walk thru of each category is outstanding.
What's not so great: None.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
why??
on March 7, 2014
Posted by: diamondjer
I hate being surveyed.. this is year 5 for me using TT
if it wasnt good people wouldnt buy again
if it wasnt good people wouldnt buy again
What's great about it: quick
What's not so great: survey
Written by a customer while visiting turbotax.intuit.com