Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Clear and concise
on March 6, 2014
Posted by: pickanyname
If you have never done taxes before, it can be overwhelming - even with TubroTax. If you have some experience, TurboTax makes it very intuitive and methodical. The 'Explain This' button is grat - you can find the details when you want them and it explains issue in plain english.
What's great about it: Detail when I wanted it, concise when I did not want the detail - straight forward
What's not so great: few odd items can be hard to find - but online help was useful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Didnt find last years return
on March 6, 2014
Posted by: richkay
thought last years retun would be found by Intuit since I used it last year at online site on cretid union's site, but had to manually input all information again. Also when I tried to enter code off W2 to import, it gave error message and kicked me to manually enter W2 info.
What's great about it: simple and easy to follow
What's not so great: w2 import didnt work didnt find last years return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on March 6, 2014
Posted by: gardengirl1
have no complaints If I can do it anybody can.
What's great about it: idiot proof or almost
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 6, 2014
Posted by: nunccoepit
This is my 7th year using Turbo Tax. It gets easier to use each year. Thank you, TT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013
on March 6, 2014
Posted by: FLZjr
Thanks for this service.
What's great about it: Thorough interview
What's not so great: Put the next page button at top and bottom of ea page
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Return 2013
on March 6, 2014
Posted by: Milanek
One deficiency in the program cost me an extra our to do it on the form.
What's great about it: Easy and efficient
What's not so great: On 1099 R no calculation of Taxable Amount
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Less and less user friendly
on March 6, 2014
Posted by: profjsf
While my taxes have, admittedly, grown more complex over the two decades or more that I've been using TurboTax, it seems that in its effort to ask the most basic and direct questions, TurboTax has actually become much more complicated. The step-by-step method asks extremely specific questions and if the user's paperwork has the slightest oddity or divergence, it can be very difficult to figure out how to adjust, because both the coordination with tax forms and the tax help available are far inferior to what they used to be.
It would also be enormously helpful if there were a way to share basic information across worksheets, such as charitable deductions and car information. My wife and I own two cars and we each drive both of them for our salaried jobs as well as for our respective independent contractor work. That means entering the same basic information about each car four different times. This year it was even more times because we are a same-gender couple in a state that does not recognize our marriage. I spent hours this year entering the same information over and over because of this, and because I needed to try different scenarios because I had no idea what would give us the largest refund.
It would also be enormously helpful if there were a way to share basic information across worksheets, such as charitable deductions and car information. My wife and I own two cars and we each drive both of them for our salaried jobs as well as for our respective independent contractor work. That means entering the same basic information about each car four different times. This year it was even more times because we are a same-gender couple in a state that does not recognize our marriage. I spent hours this year entering the same information over and over because of this, and because I needed to try different scenarios because I had no idea what would give us the largest refund.
What's great about it: Still worth it compared to paying someone
What's not so great: Clunky, hard to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Sweet
on March 6, 2014
Posted by: fafjkvhun
Turbo Tax found deductions and credits that I didnt know about.
What's great about it: Efficient
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com