Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Not quite hassel-free but close.
on March 6, 2014
Posted by: Holliday
Turbo tax certainly makes doing taxes less of a bother, because everything is up to date.
What's great about it: I like that it shows last years info.
What's not so great: Got stuck on long-term health care and energy credits.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth Going
on March 6, 2014
Posted by: Beartrap88
The only problem -- the delay in Form 8960 final instructions -- was the fault of the IRS. TurboTax prudently asked clients needing that form to wait until all documentation was complete before filing their returns, warning that premature filing could risk having to file an amended return. I appreciate that caution.
What's great about it: Easier handling of in-state vs. out-of-state muni bond income
What's not so great: Long wait before I could file, waiting for Form 8960 instructions
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Saved My...pocketbook
on March 6, 2014
Posted by: EddieMoney1
Love the program, makes tax time so much easier. Had some questions that weren't directly addressed, so had to dig to get answers, but that was not unexpected. Keep up the good work.
What's great about it: Easy to use, accurate
What's not so great: Some Questions I had not direectly addressed, had to search
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The EASY way
on March 6, 2014
Posted by: JWL52
Have been using Turbo Tax for a long time - it's so much easier than slaving over the pubs and forms from IRS and, not having to pay hundreds of dollars to a return preparer (who uses a program too) only to find out they made errors after I reviewed the final return! Note: I'm a typical wage earning middle class taxpayer.
You do have to have some common knowledge/sense about what your taxes are all about - Turbo Tax walks you thru the steps and explains everything. So for the vast population of wage earners give it a try! For the naysayers "there are no extra $$ to be had simply by going to a pricy CPA" and they will not get you "out" of an audit!
What's great about it: ability to download investment info
What's not so great: can't think of any
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 6, 2014
Posted by: Alpineman
I had to talk to Roberta of TurboTax help, to find I could only do one tax return on line. She was very good at guiding me with what I needed to do to be successful!
After that it was a piece of cake.
After that it was a piece of cake.
What's great about it: It was simple to complete.
What's not so great: I should have been told when I started my first return, that I had to downloan Turbotax to be able to do two returns!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy process!!
on March 6, 2014
Posted by: MarkDavid
Great product. Not sure i'd do taxes on my own if not for TurboTax. Thanks!!
What's great about it: Guides me well through my return and docs and prompts me if something looks wrong!
What's not so great: Too many additional fees (purchase add'l states, e-filing, etc).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review
on March 6, 2014
Posted by: Azzy017
Great product so easy to use a 5 year old could file taxes
What's great about it: Great Item easy to use a 5 year old could file taxes
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always on top !!!
on March 6, 2014
Posted by: NeeNeeW
Turbo Tax is the easiest & cheapest way to prepare your taxes. I have been using this software since 1995. I LOVE Turbo Tax.
What's great about it: Ease of use
Written by a customer while visiting turbotax.intuit.com