Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Comfort Zone
on March 6, 2014
Posted by: dogchamp
After doing my taxes myself by hand for years, I love using Turbo Tax and its keeping all the changes up-to-date. It is great to have confidence to know calculations and questions are done for me.
What's great about it: Current with changes
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
adoption return
on March 6, 2014
Posted by: Adoptiveparent
At this time (3-6-2014), I electronically filed my 2013 tax return with Form 8839 (Adoption tax credit). I will wait to see if this filing is completed without difficulty. I would rather not have to paper file.
What's great about it: Turbo Tax allowed me to review Form 8839 prior to filing.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Load off my mind.
on March 6, 2014
Posted by: Tailback
I have been using Turbo Tax for a number of years now and it continues to be better each year. It is a real time saver. Prior to Turbo Tax, it was an all day and sometimes two day job at the Dining Room Table laboriously doing the tax thing.
Not any longer. Turbo Tax has changed everything. You learn from the first time you use it to organize for the oncoming year. From then on, it's just a piece of cake.
Say goodby to expensive Tax Preparers and say hello to Turbo Tax.
What's great about it: Every thing is ready, organized and in plain english.
What's not so great: None as far as I'm concerned
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Problem with State Return - Pennsylvania
on March 6, 2014
Posted by: Dohn
My personal info was not imported from the federal form properly. The state return software asked me to enter the information, which I did. But then the state software told me the info shouldn't be entered directly into the state form, and it just hung up in the final review wanting me to delete the info and then asking me to enter it. Was on the phone with a VERY helpful and patient tech support person for an hour to get the problem solved.
What's not so great: Personal info not imported from Federal properly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Relief
on March 6, 2014
Posted by: Dontliketax
Great product. Maybe a bit picier than some other products out there, but worth it with the ease and confidence that taxes will be filed correctly.
What's great about it: easy to use
What's not so great: tax help sucks
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Everything worked great except . . .
on March 6, 2014
Posted by: Doingmybest
Every year this section is very confusing. Last year my spouse died and it made it even more confusing. This section really needs to be better worded so that the questions and answers are more clear to the user. All you have to do is look at the q&a forums to see how many people are confused by this section.
Thanks!
Thanks!
What's great about it: everything except . . .
What's not so great: RMD's, 6086 and basis . . .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax
on March 6, 2014
Posted by: MFAC
I felt good about the process
What's great about it: Clear and precise instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Yet
on March 6, 2014
Posted by: Alfred44
It might help if an outline was provided of the sequential steps that will be followed. This would help in grouping supporting documents.
What's great about it: This is the best Turbo Tax yet
What's not so great: Not always sure where you are going
Written by a customer while visiting turbotax.intuit.com