Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy Peasy
on March 6, 2014
Posted by: alicma
TurboTax takes the anxiety out of doing your own taxes. It was easy and simple to use. I even had a CPA friend review my return and he said it was perfectly done. There were a few terms that I didn't understand but I was able to navigate the answers for most items without outside help. The best feature is that it can import W2 information and information from previous years. I also feel relief now that i purchased the optional audit defense, just in case. I will always use TurboTax for my tax needs.
What's great about it: Easy to use and navigate
What's not so great: A few tax terms I didnt understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 6, 2014
Posted by: Louis1000
For California, it is vital to have the State download before the end of the year to properly pre-pay the state tax as it is a deduction for Federal taxes. You did it this year, but I want to emphasize this is critical.
What's great about it: User Friendly
What's not so great: Nothing of consequence
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worthwhile
on March 6, 2014
Posted by: Gemdandy
I have used Turbo Tax for 10 years and have really liked the product. I would have had to use professional help to do my taxes were it not for Turbo Tax. Easy to use and covers all my tax requirements. I like being able to file electronically with TT. That way I don't have to submit a 20 page form to the IRS. Filing electronically has been trouble free and very convenient.
What's great about it: Easy to use. I've been using Turbotax for the last 10 years and have been totally satisfied.
What's not so great: Seems to be a lot of updates to download.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Return
on March 6, 2014
Posted by: PaulB22
Overall great. What troubles I had were resolved by calling the help line. The wait was about 20 minutes but the person took a lot of time and got me where I needed to be.
What's great about it: So easy as TurboTax takes info from previous years abd both fills in forms where possible but also provides comparisons.
What's not so great: Could not find 1099-S form to enter info.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
one problem
on March 6, 2014
Posted by: oldrick
Good product and I managed to get around problems. There is a need to explain the reasons for some entries like the roth ira date requirement.
What's great about it: easy to go through the process.
What's not so great: Couldn't correct entry errors.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes == Grrrrr
on March 6, 2014
Posted by: WMC143
Overall, the use of TurboTax was good. I have been using it for many years. However, had two issues this year:
1. This year's software didn't recognize last year's (2012) return so had to enter all the data by hand and did not get comparison with last year's return.
2. Entered a 1099-MISC for consulting, only to be told during the review that there was no linkage to Schedule C. I had to enter that linkage in Form mode by hand. This should have been accomplished automatically.
What's great about it: Easy insertion of data
What's not so great: Didn't recognize last years return, so had to type everything in. No connection between 1099-MISC and Schedule C.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 6, 2014
Posted by: JimP21
Great product. Did have some trouble with initially filing electronically due to a msg saying that line 12 on my 1099R could not exceed either the gross distribution from line 1 or the state distribution from line 14. The problem is my 1099R shows nothing in line 14 and never has in past returns. First time I got this msg ; went back and put the gross distribution in line 14 and then removed. Did see it on a later screen ?????? Anyway did finally get to file but thought it may be a glitch. Thanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 tax return
on March 6, 2014
Posted by: scart42
I would recommend Turbo Ttax DeLux for anyone. You will save a lot of money from going to TAX Prepaper. Addititionally your Privacy is maintained.
I found the steps easy to follow but I would recommend that the 1099R fo Retirement Icome be put on the same page as the W2. Ifound it difficult to locate this specific 1099r for my pension Income.
I found the steps easy to follow but I would recommend that the 1099R fo Retirement Icome be put on the same page as the W2. Ifound it difficult to locate this specific 1099r for my pension Income.
What's great about it: generally easy to follow detailed steps
What's not so great: difficulty in locating 1099r for pension data
Written by a customer while visiting turbotax.intuit.com