Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Great Tax Prep Program
on March 6, 2014
Posted by: Yessi13
Have been using Turbo Tax for years now.
Program improves every year.
Thank You Turo Tax :)
Program improves every year.
Thank You Turo Tax :)
What's great about it: Easy to follow
What's not so great: Can't think of any.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013TurboTax
on March 6, 2014
Posted by: Larry60
As always, (10 years+) program is so easy to use that it builds confidence as it progresses step-by-step while allowing one to review each step should one wish to see more complete details.
What's great about it: easy to use, answers questions, leads you through the process, seems to be complete.
What's not so great: several redundant spots are mildly annoying.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 6, 2014
Posted by: staceylcoyle
problems printing copies
What's great about it: easy
What's not so great: difficulty printing copy
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Love/Hate
on March 6, 2014
Posted by: Cokie2
I feel as if I should be prompted to enter things like home office & work mileage especially because I do them the previous yr... I almost miss it every time! If someone wouldn't of told me it was on there I never would of called to find it the first yr... But here I was the second yr calling again... If you don't go back into it several times you will miss a lot of hidden deductions... It shouldn't be that difficult if ur really trying to help us out... ;)
If you notice by the online questions & answers, several peeps have this problem too... & those are only the registered ones... I hate to think of all the peeps missing out... ;(
What's great about it: Love the whole concept
What's not so great: Every year I suffer with finding all my deductions!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks
on March 6, 2014
Posted by: RMSmith
I have enjoyed the Turbo Tax experience for many years now. The last 2 yrs though I have not been able to efile my state return because of a file attachment problem. This year it is Form 2106 as I am now itemizing my taxes versus standard deduction. The previous attachment form problem was a debt cancellation form for Federal which triggered an overdue tax payable statement from IRS. Turbo Tax had done the form and I was able to print the form separately and not pay the tax payment though. Thanks Turbo Tax for overall experience. Some details may need a lift though.
What's great about it: Convenience and easier reading. The help info provides better understanding versus leaving you more confused.
What's not so great: Some forms don't automatically attach for filing.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
not able to change info on tax information
on March 6, 2014
Posted by: DonaldHolly
Was supposed to have head of household but the program wouldn't allow for that credit but IRS says I am able to have credit. Program needs to be changed and not able to speak to a live person when a situation came about had lots of back in forth comments from other people who are having the same problem and not a technical support person to fix program or mistakes that might have happened. I would like to speak to someone about situation and fix the problem with my taxes. I
What's great about it: Asked lots of questions to help get refund
What's not so great: wont accept changes u choose but irs does
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
High pressure Turbo Charge
on March 6, 2014
Posted by: NumberWonDad
Truly helpful with standard line items. I would just want to make sure you were going after any and all possible deductions. I do not want to leave any money behind. I will pay my share or what I owe in taxes, but i also want to take any and all available deductions i can. I want my ‟billion‟ back. My only fear is that if i took it to a CPA, would they find more money for me? Maybe advertise this next time,
What's great about it: Very helpful, systematic
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review
on March 6, 2014
Posted by: Zies
I've used Turbo Tax for years and have always recommended it to family and friends. Easy and convenient.
What's great about it: Easy and quick. Always helpful
Written by a customer while visiting turbotax.intuit.com