Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
on March 5, 2014
Posted by: KimDx
Bank account information should be asked for much sooner than you do. I manually entered this info since it appeared you forgot to ask for it.
You should not require the first state tax form prepared to be efiled. Your customers should be allowed to choose which state return they file electronically for free. Others may be filed on paper.
What's not so great: awkward software in places
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 5, 2014
Posted by: KinderMom
I found it difficult to return to parts of the form that was computed by the computer. Also, it was hard to understand how the numbers were computed. It was definitely better than trying to do it by hand. Next year will go better!
What's great about it: User friendly, did computations for me,
What's not so great: Hard to understand some of the terms.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
printing
on March 5, 2014
Posted by: pjcats
Please fix the printing so it will print directly from Turbo Tax as it did in prior years or I won't be buying turbo tax next year.
What's not so great: printing only through Adobie reader.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy with Turbo Tax again in 2013
on March 5, 2014
Posted by: 40TexasOle
As stated above we are very happy with TT and have used it for many years with continued success in preparation of the federal and state (when needed). TT has all the software that asks all the right questions--we just have to accumulate the necessary documents and we also use Quicken which makes our job much easier!! Keep up the fine product and support!!
What's great about it: Easy to use, plenty of guidance, and up to date.
What's not so great: Nothing that we dislike with TT!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Got a good refund
on March 5, 2014
Posted by: Lanie27
One of the best products out there and I love that the whole family can use it without having to buy sepret ones. Have been getting this product for years now. Only problem was I had to leave the program (ran out of ink in my printer) and came back the next day. It couldn't find my return that I had saved so I started to do it all over again and it started giving me diffrent information then before. Closed it out a restarted and then it could find my previous return. don;t know if it was the program or my computer.
What's great about it: I got a great refund and it walked me through all the steps
What's not so great: Had to reload it
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on March 5, 2014
Posted by: Jo1Jo
This is the most excellent method of filing a tax return whether you have a simple return with no deductions or a more complicated dual return with deductions. What's to complain when it is so easy can to just click buttons?
TurboTax is fast, east, safe, totally acceptable to the IRS AND you get your refunds so-o-o much quicker.
If I'd invented TurboTax or written the programming, I'd be a wealthy man.
TurboTax is fast, east, safe, totally acceptable to the IRS AND you get your refunds so-o-o much quicker.
If I'd invented TurboTax or written the programming, I'd be a wealthy man.
What's great about it: EXCELLENT
What's not so great: Only that I didn't invent TurboTax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2012 Taxes
on March 5, 2014
Posted by: DDBobola
4 Stars
What's great about it: I have been using Turbo Tax since it first came out, I love it.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review on Inputting information
on March 5, 2014
Posted by: circles452204
In using TurboTax I find that I it much faster to get results as in gathering the information for figuring my taxes and getting a tax preparer to enter my figures in their program I save a lot of time and money. Does not make sense using a accountant or tax preparer unless you have a complicated return such as a business.
What's great about it: I have been using an Independant but I find all they do is use the information I give them. I can do that in Turbo Tax
What's not so great: I find that I don't need to figure Medical Expenses but do it anyway
Written by a customer while visiting turbotax.intuit.com