Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
money all day
on March 5, 2014
Posted by: jdizz87
First time using TurboTax and liked it a lot.
What's great about it: Easy directions and helpful step by step instructions.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Needs a few tweeks
on March 5, 2014
Posted by: gasalley1
It gets the job done. I have used TT for a few years and the cons listed were non-existant in previous years. Not a huge problem but it did leave a bad impression of the product at the end.
What's great about it: Fairly easy to use
What's not so great: Can't apply refund to next year, Default printing order is completely messed up.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 5, 2014
Posted by: oldiebutgoodie
I value and trust Turbo Tax to provide my best and safest return! I'm not especially skilled at doing taxes, but I understand the questions, answers, and recommendations I get from Turbo Tax.
For the price, it's great! I also get the audit services. I feel safe with Turbo Tax!
What's great about it: I value and trust Turbo Tax to provide my best and safest return!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Posative plus
on March 5, 2014
Posted by: Bwondra
Easy to use and understand where numbers are inserted. Also it is helpful when importing data from previous year’s taxes.
What's great about it: Ease of use, quick checking options
What's not so great: Some confusion using stock sales
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review of 2013 Turbo Tax
on March 5, 2014
Posted by: Pong1
Have used this product for years with much satisfaction.
What's great about it: Accuracy and Flexibility in all areas. Great timesaver!!!!!!
What's not so great: Have yet to find any!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as Pie
on March 5, 2014
Posted by: BubbaRufus
As always, easy to do and file. Walks through step by step and the help buttons were better this year. Easier to understand.
What's great about it: The step by step process
What's not so great: working with windows 8 and having to bounce all around the screens when getting help. not a turbo tax issue, win 8 pro
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax
on March 5, 2014
Posted by: SimonKenton
Looks like you are intent on selling the State E-file. There was no clear place to print the pages for "mailing" the state return.
Using Windows 8 made it difficult for the final review and printing.
Using Windows 8 made it difficult for the final review and printing.
What's great about it: Easy to use until the end
What's not so great: Difficult to find where to print state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Longtime User
on March 5, 2014
Posted by: jcorbett63
I have been longtime Turbo Tax user -- almost 25 years -- and have seen it change drastically over the years. Having said that, it is time to bring it into the 21st century with the ability to make the source documents part of the .PDF file. As the questions are asked, this can be done by scanning or taking pictures with a smartphone. The next step would be to read these documents then plug the data into the correct pew. Scanning/taking pictures then incorporating them into the .PDF file should be something that is incorporated into the 2014 version since that technology is readily available.
What's great about it: ease of use
What's not so great: need to bring it into the 21st century technology
Written by a customer while visiting turbotax.intuit.com