Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
My experience
on March 4, 2014
Posted by: A6Epilot
Very easy to use and easy to follow the guide. I like the "questions" that help get the maximum legal deductions.
What's great about it: Easy to answer questions that guided me through the processes
What's not so great: Charitable deductions needs more explainations on how to select the correc category when making deduction calculations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
WOW
on March 4, 2014
Posted by: BECKA44
GREAT, FIRST TIME I'VE USED TURBO-TAX AND IT WAS A SURPRISE IN HOW EASY IT WAS TOUSE!
What's great about it: FAST AND EASY
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worked for me! Refund Excellent!
on March 4, 2014
Posted by: RaeBCC
Over all I liked the Turbo tax experience. If I did not understand something I liked the more info button to read about it.
What's great about it: Easy Step by Step sections
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Does the job efficiently
on March 4, 2014
Posted by: songman3
I have used Turbo Tax for many years. I have confidence in the results and it sure seems to maximize my refund.
What's great about it: Walked me through all the steps and gave me confidence that all was covered.
What's not so great: Question about a qualified or not qualified pension was confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Review '13
on March 4, 2014
Posted by: Jazznupe27
The best tax program out there and it continues to improve over the years. One couldn't ask for more in a "self-prepared" form.
What's great about it: Easy 2 follow directions, logical, full of explanations
What's not so great: You must be somewhat aware of the process itself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great!
on March 4, 2014
Posted by: mac15
Year after year same great experience. Fast, easy.
What's great about it: Well Organized
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too much filler
on March 4, 2014
Posted by: KP57
User friendly, but too much "friendly filler" which is VERY time consuming. We live in a state which does NOT have a state income tax, but get shamelessly bombarded with requests to do our "state taxes" (the program "knows" that), and takes many clicks to but the issue to bed. The same story with "audit protection", one "NO" click should be sufficient. But again, multiple "NO" clicks. I've used Turbo Tax for years now, they do a lot of things right. But the time to get through the tax prep. is doubled due to the "chafe". I recommend the program, but you "really" need to be in a good mood, to start your "experience".
What's great about it: Easy of Use
What's not so great: Takes up too much time with redundancy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Attention to Details!
on March 4, 2014
Posted by: 1babygirl
I have used this product for several years now. I am always pleased that immediately my information is extracted from the previous year's return. It is also refreshing that the questions are detailed and methodical to help insure all possible information for income and deductions are presented. The language is simply enough that you don't have to scratch your head to understand. If you need additional prompts or clarification that is available as well. It is also good to know that there is an online community to help as well. I'm not savvy when it comes to technology, but I am very comfortable using Turbo Tax. If I can use it, anyone can.
What's great about it: Questioning process.
What's not so great: Nothing immediately comes to mind.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com