Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
200 DIFFERENT TYPES OF AWESOME!!!!!
on March 4, 2014
Posted by: PattieMoneyBags
This was a great experience. I know very little about taxes and TurboTax broke it down in simple steps. And the encouragement during the process rocked too! I felt empowered and cannot thank you enough!
What's great about it: This was the friendliest program I have ever used, made filing painless,
What's not so great: That I didn't find this out sooner!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gets better each year!
on March 4, 2014
Posted by: TLCSchip78
I have used turbo tax for many years now and I find that each year it gets smoother to use. If you can read directions, you can do your taxes.
What's great about it: Easy to navigate!
What's not so great: Paying the government.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
super simple
on March 4, 2014
Posted by: gimmer
The guidelines were very easy, the prompts were a snap to follow and support was spot on!
What's great about it: so easy to use-made the taxes a snap
What's not so great: no cons!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on March 4, 2014
Posted by: vtgardener
I've used Turbo Tax for years with no problems.
What's great about it: Ease of use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 4, 2014
Posted by: mariaf
I like the easy to understand prompt; accuracy, clear and concise instruction to data required. I like to have a "chat" feature for hard problems. So far, I have been using Turbo for a long time and maybe for as long as I have to pay taxes.
What's great about it: Guide you to complete the form step by step including calculations. Reminds of deductions and credits.
What's not so great: It is not a perfect software, you have to know how to troubleshoot certain problems and how to correct the error.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product!!
on March 4, 2014
Posted by: Magoozoo1234
Great product ..I have used for years and would recomend it to anyone.
What's great about it: I like the step by step option even though I could find my way around by myself.
What's not so great: I don't like having to keep scrolling to the next section of return, program should automatically take you back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pretty simple!
on March 4, 2014
Posted by: OGranny
I do returns for our whole family using Turbo Tax and appreciate having last year's info copy into the current year. Also allows for going back and changing information easily.
What's great about it: Questions are straightforward and navigation simple.
What's not so great: At one point told me there would be recommendations concerning 2014 and health care options, but never went there.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
taxes
on March 4, 2014
Posted by: boydj
I found once a section was completed and I had continued it was difficult to return to a previously completed section to edit it. Otherwise I liked turbo tax and will use it again next yearl
What's great about it: GOOD GUIDANCE
What's not so great: DIFFICULT TO RETURN TO COMPLETED AREAS
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com