Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Super easy to use!
on March 4, 2014
Posted by: smoovb
I thought it was tough to add deductions for a personal business. It would make sense that they are in the deductions area, but for some reason they were in the income area. I found myself combing through the sections a few times to find where to enter this info and I still don't feel confident about it. Everything else is great!
What's great about it: Very fast and easy, I Love how easy it makes uploading previous returns
What's not so great: See below
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
rocked my refund
on March 4, 2014
Posted by: dartcpl13
i recommend turbo tax to everyone
What's great about it: great program was the easiest tax return i ever did
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax always performs
on March 4, 2014
Posted by: Thebigmick
I have been using TurboTax for about 8 years now since another national chain messed up my taxes pretty bad. The chain had me doing all sorts of crazy things to get extra deductions but never explained their impact. With TurboTax I am in control of my tax return and can report an accurate accounting of my financials. The deduction reminders and the guided walk thrus were more than enough for me to get the return I was hoping for. I am risk adverse when it comes to taxes and TurboTax has not let me down yet.
What's great about it: Ease of use and that guided tours, as well as the tax code lookups
What's not so great: I wish it were free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes Completed at Ease!
on March 4, 2014
Posted by: Tom2Rita
I enjoyed how Turbo Tax asked me all the questions to prevent me from losing out on any deductions.
I enjoyed the way it was automatically calculated for me.
I will continue to use Turbo Tax each year because it keeps track of all my previous years information to import it in.
I enjoyed the way it was automatically calculated for me.
I will continue to use Turbo Tax each year because it keeps track of all my previous years information to import it in.
What's great about it: I liked you did all the work for me.
What's not so great: Some topics are beyond my scope.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Fast
on March 4, 2014
Posted by: Dskle
Fast, Easy, secure, and complete. Peace of mind knowing that the taxes were completely processed and correct.
What's great about it: Easy step by step process
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
More explanation f changes
on March 4, 2014
Posted by: George20000
Some changes are not well thought out. For example, pensions are lumped together with RMD's causing much anguish with inappropriate questions.
Other additions (changes) are for good reason BUT not fully rationalized
What's great about it: Most screens well composed
What's not so great: Changes from previous years need explanation
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fairly Simple but more state tie in needed
on March 4, 2014
Posted by: JasonPittsburgh
Easy to use for Fed and State. Most data entry is reduced or eliminated especially for year after year users such as myself.
What's great about it: easy to use most data ports from fed to state easily and succesfully
What's not so great: The 529 PA screen did not port dependent Info such as soc #. Would be nice to allow selection of this information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
First time user ... and totally disappointed
on March 4, 2014
Posted by: NotGoodEnough
I just purchased my first copy of TurboTax. I wanted to give it a try before sending my tax info to the accountant I have been doing business with for 30 years. I am very disappointed. Entering information such as estimated state taxes paid this year was incredibly difficult; not all tax info I usually send to my accountant could be entered which should compromise accuracy and reliability; entering charitable deductions is difficult to the point of being ridiculous and on and on. I suspect that the final result is within the ballpark, but with the IRS "ballpark" is not good enough. Finally, I really wanted to start entering data for 2014 so that it will all be organized and ready for next year and for the life of me I couldn't find a way to do it. This is an inferior product. I am surprised that so many recommend it.
What's great about it: Gives me a general overview but with questionable relibality
What's not so great: Cumbersome, not user friendly, makes it difficult to enter some types of information, time-consuming
Written by a customer while visiting turbotax.intuit.com