Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy filing again.
on March 4, 2014
Posted by: mich49247
No other way to file. Saves time and money. File for a fraction of the other tax preparation chains. Use it every year and will again next year.
What's great about it: Easy and fast
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
printing
on March 4, 2014
Posted by: dctrains
I could not print any page to review by itself, Your Print preview did not work-- Very bad.
What's great about it: none
What's not so great: had to save as pdf before i Could print
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 4, 2014
Posted by: StevenD13
The help staff of Marcel, Misha and Kaily were patient and great. Misha should get a gold star for his patients and helpfulness during his time with me. As I mentioned to him, I've been doing taxes for almost 30 yrs and with Intuit/Turbo tax almost 20 yrs. I highly recommend Turbo Tax to my friends and co workers.
What's not so great: I was not informed of a bug with the desktop CD until talking with Misha on 2/23/14
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
You've got to try it !!
on March 4, 2014
Posted by: Bosupo1
When I started using Turbotax many years ago I was a liitle apprehensive but that soon faded and never happened again.
Completely trustworthy and more efficient beyond belief. You've just got to try it !
Completely trustworthy and more efficient beyond belief. You've just got to try it !
What's great about it: As simple yet thorough as you need it to be
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Biggest return ever!
on March 4, 2014
Posted by: Hemkay
I have used TuboTax for many years. I have always felt comfortable and safe using this program. Using the e-file feature really does save time and, if you are going to get a refund, it does come sooner.
This year, I felt that the program was made even easier than before. However, I also felt that a bit more explanatory information could have been included especially about the phasing out personal exemptions, which I experienced.
I anticipate using TurboTax next year as well. I highly doubt that I will ever switch to another brand of tax software, even if it is less expensive.
This year, I felt that the program was made even easier than before. However, I also felt that a bit more explanatory information could have been included especially about the phasing out personal exemptions, which I experienced.
I anticipate using TurboTax next year as well. I highly doubt that I will ever switch to another brand of tax software, even if it is less expensive.
What's great about it: Really easy to enter information
What's not so great: Not enough explanatory information
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got More Than I Expecteed
on March 4, 2014
Posted by: divaoversixty
I really like Turbo Tax. I have used this soft wear for over 8 years o prepare my taxes and some of my family members as well. I highly recommend it to my family and friends.
What's great about it: The guide you through option
What's not so great: non at this time
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 4, 2014
Posted by: VeryTaxingAlso
I have used Turbo Tax for several years and very pleased with it. I'm not sure how, but it seems to get better every year. For a an average Joe that doesn't know a debit from credit it easy to use and very intuitive. Thanks Turbo Tax.
What's great about it: Saves all prior year's data that is brought forward
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 4, 2014
Posted by: Zebel
overall was good. It hung up one time and when I restarted the compute all my information was lost.
Did not install the state return the 1st time. Had to go back and reinstall the state tax and I think it was then that the software hung and ddi not move until had to restart and loos
What's great about it: Question asked on itemized deductions
What's not so great: It is unforgiving and not flexible -Does not let you add in certain areas like Job search and Job certification expenses
Written by a customer while visiting turbotax.intuit.com