Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(57,942 Reviews)
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Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
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Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2 out of 5
2
estimated taxes
on March 4, 2014
Posted by: tula111
tried to eliminated estimated tax that i did not pay and it would not do it on the state tax
What's not so great: did not help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Efficient and comprehensive
on March 4, 2014
Posted by: steve430
I like the fact that Ican plan to spend as much or as little time on my taxes each day. When the weather is bad or I feel like going back to preparing my taxes I open up the tax return exactly where i left off and start working again with out trying to figure where i was and what i missed. The automatic review and detail left me feeling confortable in that everything was covered and accurate. The electronic e-mail is wonderful especially for some one that doesn't have great computer skills
What's great about it: Easy to work with. I can do sa much as I want each day and pick up later exactly where I left off
What's not so great: Something about the 1099 form I don't understand and can't get help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax
on March 4, 2014
Posted by: ManTrang
Very easy to do it yourself even it's your first time user. Very friendly user interface, and very clear instructions and if you make a mistake it's very easy to correct without an effort. From filing tax form, efiling, sending form, it's very straight forward. All you have to do is to follow the instructions on screen and fill out information asked. When submit all you have to do is to check your email to see if it is accepted or not and follow instructions in your email to correct it. TurboTax is the best. Recommend other to use.
What's great about it: Very clear and easy instructions. Very consistent, no confusions. Great
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
taxes made easy
on March 4, 2014
Posted by: loumic
I have been using TurboTax for over 10 years and I find it straight forward to use. Over the years, depending on my tax situation, I have used all of the various TT packages. TT makes a complex and frustrating process fairly painless.
What's great about it: easy and mostly painless
What's not so great: fixing errors can be confusing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on March 4, 2014
Posted by: racketballman
worked fine
What's great about it: still simple and fast-less than 3 hours
What's not so great: Zero amounts from M.S. were blank and I needed to put in the zeros
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo Tax Almost Perfect
on March 4, 2014
Posted by: Desertgirl2
Last year there was a big delay while TurboTax resolved e-filing problem for iMac. This year, a similar problem. I had to shut down & restart in order for e-filing to work. Otherwise a great program.
What's great about it: Easy to use
What's not so great: Filing Glitch with Mac
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Transferring from Quicken
on March 4, 2014
Posted by: theberm
I've been using TurboTax for 25 years. One year I used a competitor's product. It just didn't measure up to TurboTax. Overall the program is excellent. I wish there were better instructions for transferring data from Quicken. When using the interview method, I sometimes find that I am entering data that could have been transferred.
What's not so great: Instructions for transferring data from Quicken are less than satisfactory.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
improved
on March 4, 2014
Posted by: MCL7
The updates this year seemed pretty extensive for our return. All information transfered from last year which saved time. I didn't feel lost once. We like the audit defense option. I'm not a cpa or office type so simple works best for me. It was.
What's great about it: auto info transfer
What's not so great: i 'm still scared of an audit even though we go with audit defense
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
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