Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Finished, at last!
on February 23, 2014
Posted by: Minero
I found this edition of Turbo Tax did not make it easy to enter information for Form 1098-T. I had to search beyond what seemed reasonable to find how to enter the 1098-T information on my tax forms.
What's great about it: For the most part, using Turbo Tax simplified an ever increasing task of tax preparation
What's not so great: I often have the feeling that I missed a deduction or overlooked a savings
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax Won't Let Me E-File
on February 23, 2014
Posted by: Janet425
I fill out my tax return easily. Nothing out of the ordinary on my return, even only standard deduction. However, when I get to the e-file page there is nothing that lets me get to the next step. Either I'm really stupid or something is wrong. I've been using TurboTax for years and have never had such a problem e-filing before.
What's great about it: Great but when I get to e-file, there is no select button and I can't get any further.
What's not so great: Horrible if I can't figure how to e-file!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
simple and fast
on February 24, 2014
Posted by: naanaa
Liked the ease of the questions. Even the added security check helped make me feel more at ease. This is the second time I have ever filed and i know it was done right with Turbo Tax.
What's great about it: so easy to do.
What's not so great: page numbers should print out so you know what order the forms should be put in.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes
on February 24, 2014
Posted by: cduck734
Much better than when I started using this tax preparation several years ago. (Simply because there are more ways to seek tax advice and other support now). Would like to see better e files for state.
What's great about it: Ease of use, more avenues to seek help now
What's not so great: need better avenues to look up & print individual forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax 2013 -> DONE!
on February 26, 2014
Posted by: DRNurse1
Straight forward and relatively easy process. Additional fees added at the end of the process that would be helpful to know in advance to better compare your product with others available.
What's great about it: Easy to navigate
What's not so great: Terms used that only a Tax Professional can understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on February 26, 2014
Posted by: marialaura
at the very beginning, when transferring in files, it should ask you to pull the file. It just grabbed one and unfortunately it was not the lastest version. We had multiple versions saved
What's great about it: Great product. easy to handle but i know where to look
What's not so great: if i was not a tax professional i would find a bit challenging
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
taxes were a pain this year
on February 26, 2014
Posted by: ZMOM
from TX
on 1 to 5 scale this year is a one..very difficult to load, missing forms when finally ready again difficult to load..had to retype in several things and search for where to fix missing things that did not get picked up even though typed in on Sch A prior. T T wanted to use standard ded. but was not in our favor. Worst ever year for the program! Other years have been great and no loading issues. PLEASE fix the issue for 2015!
What's great about it: finally finished
What's not so great: missing forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
my refund
on February 27, 2014
Posted by: IckyLeticia
I really like knowing what all is going on rather than someone talking real fast and not really explaining things to me. I wish I understood a lot of it better though. I wouldn't get that with someone doing it either though.
What's great about it: able to go at own pace and read what's going on
What's not so great: took awhile
Pros: I moved
Written by a customer while visiting turbotax.intuit.com