Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
A big help
on March 3, 2014
Posted by: PETExB
I have used TurboTax since 2005 and I have been very pleased with the overall performance of the program.
What's great about it: A time saving tool, Straight forward instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Never again
on March 3, 2014
Posted by: Rubenm99
I think I am just about done with TT. Just trying to print a form in my return was almost impossible. I couldn't even submit my return using TT because it said that I needed to update my TT (which I did) and I still couldn't submit my return. I submitted my federal and state returns on their online websites. I should of done that in the beginning and saved my time. It won't even allow me to do my son's and daughter's tax returns.
What's great about it: Installation was easy
What's not so great: Hard to navigate, no error help, hard to print, couldn't submit my tax returns using TT because of (unknown) error
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME AND SO SIMPLE!!!!
on March 3, 2014
Posted by: Nesha1979
Didn't really know if I was going to be able to do this myself but to my surprise this was so simple and easy my 13 year old son could use this.
What's great about it: Easy, step by step, explained evrything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done with ease
on March 3, 2014
Posted by: NYS14
I have been using Turbo Tax for years. It has always been user friendly. It walks you through the process step by step. Makes doing your taxes a simple task even with investments, rollovers, itemizing, etc.
What's great about it: Walks you through the process step by step, makes it simple
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
oh you used h&r block sorry
on March 3, 2014
Posted by: fuzzyb
like the product ,very easy to use do not need to have a great understanding into taxes to complete a return.feel very confident that for a resonable fee,there is audit protection.
What's great about it: ease of use "very informative"
What's not so great: still using vista program loading not so great
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Just love the sweetness
on March 3, 2014
Posted by: TeaCakes910
I think this is my 4th or 5th year using TurboTax. I may try the Mint to see if that will facilitate my using TurboTax even faster for next tax year.
What's great about it: I like being able to do my own taxes and of course the refund is sweet.
What's not so great: I just wish I could do it just a little faster, but that was due to some information that I didn't have ready available.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
finish to 2013 tax
on March 3, 2014
Posted by: tax2work4me
Overall it was a product that will be used again and recommended to others. It was user friendly and did not require any computer knowledge other than basic skills. I feel confident that it did the most for me.
What's great about it: Easy and smooth
What's not so great: minor inconvience in some areas
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 3, 2014
Posted by: jeaninez
While it's never fun to do taxes, you've made it much easier than it was to do them in the past.
Thanks Turbo Tax!
Thanks Turbo Tax!
What's great about it: easy
What's not so great: none
Written by a customer while visiting turbotax.intuit.com