Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Thanks!
on March 2, 2014
Posted by: RobynM
I've been using the TurboTax Deluxe since filing my 2010 tax info, & it's been great since then! Thank you, TurboTax!
What's great about it: user-friendly, help available, updated each year, ease of downloading
What's not so great: Just taking the time out of my schedule to actually do it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful software!
on March 2, 2014
Posted by: GabrielL
Overall a wonderful software that makes tax preparing and filing a breez...
What's great about it: It remembers key information for next time you file!
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Tax Prep
on March 2, 2014
Posted by: WesleyNoles1
Turbo Tax has improved each year I have used it and I was relatively happy the first time I used it several years ago. The Turbo Tax Deluxe version for 2013 was very easy, making filing income tax returns a fairly painless process.
What's great about it: Simplified Process and Good Explanations and Examples
What's not so great: Software A Little Pricey
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on March 2, 2014
Posted by: ddogg1
Never tried H&R Block software and don't feel I need to. This is so simple and appreciate the auto fill from w-2's.
What's great about it: So easy to use!
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
done
on March 2, 2014
Posted by: rowhit2534
good product!!!!
What's great about it: Very Helpful, highly recommended
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another good tax year
on March 2, 2014
Posted by: JWBII
Fifth straight year using Turbo Tax. Intuitive menus. Thorough in preparation and easy to use. Does make you consider all the options which is helpful in getting the most out of your tax preparation effort. Automatic update was nice when I logged in - kept me current. Able to use for another family member as well which saves some money, thank you. Good planning tools if you want to use them. Printed version as well as PDF back up is a nice feature - electronic history of tax returns now on back up drive. Another excellent product.
What's great about it: Same easy to use format, transfer feature saved lots of time
What's not so great: Not many to think of - forms seemed to lag in updates but probably government issue
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not bad for the price...
on March 2, 2014
Posted by: BarelyMissedIt
While filing for the CA state return, at some point a schedule F form was accidentally amended. I tried deleting the form to no avail. Checking the online forums, the advise was sparse other than to delete the form or start over. Neither of which seemed to get very far since I could not find the wanted "clear your 2013 form" button in tools. I finally gave up and started over. Very frustrating to an otherwise flawless experience.
This would not be so bad except:
Total time prepare returns: 20 min
Total time troubleshooting the CA state schedule F amendment: 2 hours
Total time troubleshooting the CA state schedule F amendment: 2 hours
Not so hot. Otherwise it would have been a trouble free submission.
What's great about it: good interface and importing abilities
What's not so great: Zombie forms and forum support/FAQ was incomplete
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great product!
on March 2, 2014
Posted by: JaK092112
Great product. Walks you through the process, step by step. Comprehensive, makes recommendations. E-filing is quick and easy. Highly recommend to anyone who has a home, mortgage, property taxes, medical expenses, donations and multiple incomes. Will use it again next year.
What's great about it: Walks you through the complete return, start to finish. Good tutorials throughout, FAQ's, suggestions.
What's not so great: Challenge initially to load the CD to my Mac. Better explanation to drag the icon across the screen would help.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com