Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
questionable
on March 2, 2014
Posted by: Shawn7896
This year I decided to purchase the disc instead of doing it on line. I wasn't able to download my last years information which made the ordeal of filling everything out harder.
What's great about it: asked all sorts of questions
What's not so great: couldn't up load 2012 pdf or download from turbo tax
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy Return
on March 2, 2014
Posted by: JeanSR
Filing is getting easier each year since all the information is being stored. Just a few minor adjustments/additions and BAM! Taxes done!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Confidence Builder
on March 2, 2014
Posted by: Hedgie
Been using Turbotax for several years, and it always is reassuring to get the report that things add up correctly and I've provided the information required. There are still some places which require multiple trips through the detail, but the product seems to get easier every time.
What's great about it: Thorough Review
What's not so great: Sometimes repetitious
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use!
on March 2, 2014
Posted by: saltlakemom
We use TurboTax every year. It covers every detail of possible deductions and helps us make sure that we get the ones that we should be getting. It makes doing taxes as painless as possible!
What's great about it: Ease of Use, Ability to pick up where I left off and do the return when it works for me
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2013 Taxes
on March 2, 2014
Posted by: Nater88
I would say Turbo Tax was the best way to do taxes but E-filing didn't work.
What's great about it: Easy to Use and Helpful
What's not so great: E-filing didn't work and I tried everything but it still did not work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Oklahoma Return
on March 2, 2014
Posted by: hillshafe2
We had a CPA for 12 years because we were in business so this is first time I have completed tax return -- prior to 2000 I always did the return using Turbo Tax. Thank you for an easy process.
What's great about it: Easy to follow -- transferred Edward Jones info
What's not so great: Little confusing on downloading and website.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Unbelieveble easy
on March 2, 2014
Posted by: BASSDOLL
This is easy and fast takes less than an hour.
What's great about it: Easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax
on March 2, 2014
Posted by: Susla8416
I have been using TurboTax for 4 years, ever since I got fed up with our CPA raising his fee annually for a relatively small return that I did most of the hard work on in the first place. Important: our CPA NEVER asked us if we were contributing to 529 plans for our kids, and we didn't know it was relevant information. Imagine my surprise the first time I used TurboTax and it got us a substantially higher state tax refund because of our 529 contributions!
What's great about it: price, ease of use, speed of refund
What's not so great: I'm not a CPA; there's a little anxiety
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com