Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Great again.
on March 2, 2014
Posted by: Btheborg
from Naples, FL
Been using Turbo Tax for years and would not use anything else. I tried once a few years ago and the refund was $600 lower with the other product. It's the best.
What's great about it: So easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Took forever to transmit return
on March 2, 2014
Posted by: Frustrated15x
from Massachusetts
Would not transmit completed return. Kept getting message that I needed to update. Every time I tried to update I got a message saying: "No tax form updates at this time." Kept trying to update..saved...went back in...kept at it. After several tries, gave up.This was extremely frustrating. Message said that if it didn't work I should print and mail return (after giving credit card info for State tax return). Just got out of computer completely for a while. Next time even after trying to update (as requested) there were no updates to be had, but the transmission finally went through. First time using TurboTax that this happened.
What's great about it: Easy to complete; like using TurboTax
What's not so great: Took 15 tries to transmit return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes/Refunds That Are Dependable
on March 2, 2014
Posted by: Saltybeard
from Babylon, NY
I have been using TurboTax for years and have never had my returns questioned yet I also don't feel like I'm leaving money on the table. Almost all my questions are answered in the step by step help pop ups.
What's great about it: Easy step by spep instructions and explanations
What's not so great: Some small details were asked for at the last step before efiling. A petty annoyance when you're so close to the finish
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 2, 2014
Posted by: ljewells13
The glitch was that it stated an update was needed to the program, but there was nothing to update. It wouldn't let me file until I shut down the computer and restarted the program again. It was frustrating. Everything else was great about the e-filing.
What's great about it: Fast, efficient, easy
What's not so great: It had a glitch in e-filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As always thanks for making it easy
on March 2, 2014
Posted by: bw5150
from RTP, NC
Love, Love, Love the easy software. Do not see me using any other method to submitting taxes. With that said, i didn't see how to itemize donatables like in the past, pretty disappointed. This made calculating what we donated much easier than guessing.
What's great about it: Ease of use
What's not so great: Didn't see how to itemize donatables like in the past, pretty disappointed.
Pros: I moved, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on March 2, 2014
Posted by: Greg1108
from Honolulu, HI
Something I can trust, even with the option of an audit.
What's great about it: Thorough
What's not so great: Nil
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 2, 2014
Posted by: twojacks
from Washougal, WA
I've used Turbo Tax for the past 5 or 6 years and have found it easy to use.
What's great about it: Easy to use
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love That Auto Importing of Financial Data!
on March 2, 2014
Posted by: DrPeterD
from Parsippany, NJ
I love the carry-over of info from the prior year & the importing of stock sales & purchases by the touch of a key.
What's great about it: Easy to use
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com