Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Okay Software
on January 28, 2014
Posted by: npeart
There should be somewhere in the program telling tax payers that Life Insurance Premiums are NOT tax deductible!
Also should be somewhere in the program to tell Federal Tax Payers that any back Federal Taxes paid such as in my case, are also NOT tax deductible!
Also should be somewhere in the program to tell Federal Tax Payers that any back Federal Taxes paid such as in my case, are also NOT tax deductible!
What's great about it: Easy, Simple Yes/No answers
What's not so great: not enough detail on some subjects for deduction
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
PRINTING
on January 28, 2014
Posted by: STEFANODEMIRA
I HAD A HARD TIME PRINTING MY RETURNS. WILL HAVE TO COME BACK LATER TO PRINT.
What's great about it: EASY TO USE
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Why I love turbo tax
on January 28, 2014
Posted by: Butch1956
I had a error with pin,fix it and refiled in 15 minutes !
What's great about it: easy and not expensive
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice and easy!
on January 28, 2014
Posted by: jradscheid
I have been using TurboTax for a few years and I continue to be pleased.
What's great about it: Easy to navigate and terminology explained contextually.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
FINAL COPY PRINT ERROR
on January 28, 2014
Posted by: FORMNOTFINAL
"FORM NOT FINAL
DO NOT FILE"
IS PRINTED ON MY COPY OF MY FILED TAX RETURN.
DO NOT FILE"
IS PRINTED ON MY COPY OF MY FILED TAX RETURN.
Last year was 5 stars, but last year could print final copy of state return.
HOW DISAPPOINTING THAT THERE IS A PRINTING ERROR IN THIS YEARS PROGRAM.
What's great about it: EASY
What's not so great: CAN'T PRINT COPY OF CA STATE WITHOUT "FORM NOT FINAL DO NOT FILE"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Couldn't be easier
on January 28, 2014
Posted by: JJ01109
I used to pay someone an absurd amount of money to prepare my taxes. I have been using TurboTax the past 4 years and can't believe I wasted all the money on someone else to prepare my taxes. I have a pretty straight forward tax return, but with all the options in the program I think it would still be easy if I had other events going on in my life (marriage, investments, kids, etc.)
What's great about it: Step by step instructions, straight forward explanations
What's not so great: non
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Makes tax filing easy
on January 28, 2014
Posted by: sukiluz
I've been using TurboTax for some years now and I'll agree with all the good things that have been said about it. But, I do have two issues I'd like to put forth:
1-Each year I elect to have my Vanguard Group data imported, and there is a problem every time. Usually there is only a partial data transfer and I have to identify and fill in the missing info. This year there was no transfer at all, presumably because the information was not yet available. Well, I had already received the data printouts in the mail, so I knew the info was available. This is an area where I would like to see TurboTax improved.
2-During preparation of the state return there is a question: "What kind of retirement income do you have from Pennsylvania?", and you must select the "State type code" for each retirement source. Since I have several retirement sources from Vanguard, and each source has the same title, when I select the type code for the first source the next source then replaces the first. But, since the title for the next source is the same as the first, the screen appears not to change; it appears to be locked-up. After ten minutes of trial and error I realized that it was just going down the list of Vanguard retirement sources, and each one had the same name. I'd like to see a visual screen change after each type code entry, to alert the user that a new type code entry is required.
1-Each year I elect to have my Vanguard Group data imported, and there is a problem every time. Usually there is only a partial data transfer and I have to identify and fill in the missing info. This year there was no transfer at all, presumably because the information was not yet available. Well, I had already received the data printouts in the mail, so I knew the info was available. This is an area where I would like to see TurboTax improved.
2-During preparation of the state return there is a question: "What kind of retirement income do you have from Pennsylvania?", and you must select the "State type code" for each retirement source. Since I have several retirement sources from Vanguard, and each source has the same title, when I select the type code for the first source the next source then replaces the first. But, since the title for the next source is the same as the first, the screen appears not to change; it appears to be locked-up. After ten minutes of trial and error I realized that it was just going down the list of Vanguard retirement sources, and each one had the same name. I'd like to see a visual screen change after each type code entry, to alert the user that a new type code entry is required.
What's great about it: Fast, easy and accurate
What's not so great: Financial data import not always complete
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Outstanding--as usual!
on January 28, 2014
Posted by: Marjac
I have been using TurboTax since it first came on the market and I love it. It covers everything that's important to me and makes filing income taxes almost a pleasure. Keep up the good work and I'll continue to be a very satisfied customer.
What's great about it: Step by step directions
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com