Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy Peasy Lemon Squeezy
on March 2, 2014
Posted by: beandude
Makes it so much easier than trying to read through forms and instructions. And a lot cheaper than a tax preparer (who probably uses TurboTax!!)
What's great about it: Simple to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Tax prep
on March 2, 2014
Posted by: gzyzhq
I use a MAC computer and when done had an issue trying to transmit (E-file). The program was telling me that there was an update and I needed to install that update before I could transmit. When I looked for an update through the program I was given the message that there were no updates. Yet could not nE- file for the same reason(Need update). Went out and back in the program (no disc in computer and through my applications folder) and still would not let me E-file. Had to leave the program reboot the computer and reenter the tax program then I was able to transmit not a good experience. This is defiantly an issue you need to fix if you intend to stay in business! And from what I have read I am not the only one with this issue. Perhaps this is the issue you need to fix with an update? A real update that is.
What's great about it: information was easy to input
What's not so great: transmitting was an issue
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 2, 2014
Posted by: JeannieA
Overall Turbo-Tax was fairly easy to follow, making preparing my taxes not too bad. However, I did have problems with some items. I'm not sure exactly where to tell you the problem was so I'll explain. After importing the data from 2012 and beginning to enter the 2013 W-2's and 1099's, if I accidentally got out of the area and then got back in, the 2013 blank forms were not there. I had to enter all the information again instead of just the boxes. When I got done and went to other income items and then went back to these two areas, there were duplicate forms. Then I had to go back and delete the unused forms. This was the first year that has happened and I have been using Turbo-Tax over 10 years.
What's great about it: Loved the guide through each section
What's not so great: Difficulty with W-2 and 1099 areas
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always dependable.
on March 2, 2014
Posted by: JulieBruck
I have used Turbo Tax for years. It is easy to understand and use.
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on March 2, 2014
Posted by: skipher
Easy to use, clear instructions, convenient, help screens are excellent.
What's great about it: Clear, concise, great response time
What's not so great: The continue button is below the screen, would make it more convenient if one didn't have to scroll down to continue
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Piece of Cake
on March 2, 2014
Posted by: SoCalRefugee
Excellent step by step process with easy to use added information if you need it.
What's great about it: Straighforward, easy to follow, easy to go back and addor change.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made filing my taxes a breeze
on March 2, 2014
Posted by: MNGAL1
My taxes were a breeze. So comprehensive
What's great about it: Easy as pie
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It.s so easy. Third year using and I love it.
on March 2, 2014
Posted by: Stennie
Can't think of not using Turbo Tax. They make it so simple. Can be confusing, but the back button is so useful. I am not computer savvy, but I have no problems with Turbo Tax.
What's great about it: Calls out more than I could think of.
What's not so great: Can be confusing, but easy to back track.
Written by a customer while visiting turbotax.intuit.com