Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
on March 1, 2014
Posted by: Cityscrap
The only fault I have is I started to enter a business deduction in one area, then decided it belonged in another area and couldn't delete the original entry.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worked well.
on March 1, 2014
Posted by: kjbell66
Overall a great application. Have been using for years.
What's great about it: Easy to use.
What's not so great: Some area's could use a "jump to" link. Found myself searching for a description for an amount I did not understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Handling car expenses
on March 1, 2014
Posted by: SeattleBob
I find the vehicle part of schedule C very tiresome. We always just take the standard mileage deduction, but to get there, we have to enter a lot of unneeded information. Why not ask at the start if we want to use the standard rate and let us skip the rest? Thanks.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still great after all these years!
on March 1, 2014
Posted by: flyer5239
After using Turbo Tax for more than 20 years, it's still provides an easy installation, automatic program updates, and step-by-step questions to help you get through the process. Help links and more information are available on every screen if you want to read more about each topic.
What's great about it: Easiest review questions and help links
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10th anniversary using turbo tax
on March 1, 2014
Posted by: edragon
I found Turbo tax is the easiest DIY filing tax application based on my 10 year of experience. I like the details explanation of each item since it helps me to clarify my tax status on each category. The help online also provide extra information on some questions that I had.
What's great about it: With details explanation on each item
What's not so great: Can't see the actual form at the same time during the process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Next year I will investigate other options
on March 1, 2014
Posted by: alreadytaken2
Working on pension exclusion, Turbo Tax stated my 502 was not complete. No explanation. I had to go to the MARYLAND tax site to find out what was missing. Then I had to search for the needed worksheet. Previous versions would automatically hi-lite worksheets.
What's great about it: not having state help or instructions
What's not so great: had to pay for state, additional fee to efile and a fee to take the fee from my return
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Experiance
on March 1, 2014
Posted by: HappyCamper444
Imports all information from previous years, imports W-2, and other financial documents. Math is always correct. Electronic filing, what else would anyone need?
What's great about it: Easy to use, import all documents
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Uncharacteristic problems
on March 1, 2014
Posted by: thesilverfox06
I normally use TurboTax every year with no issues whatsoever, but this year was different. For my state return, I was filling out information for form M1PR, as I have for several years, and TurboTax kept giving me an error. Apparently, TurboTax thinks that I am supposed to have something in line 5 from a different form, even though that other form is obsolete and line 5 is supposed to be empty. I could not get past this issue, so I had to fill out that form manually (defeats the purpose of tax software).
I then went to e-file my federal return, and it gave me another error! The error said that TurboTax was out of date, and that I had to update. I thought that was weird since I had just updated it, but I checked for updates anyway. No updates! Still couldn't e-file, so I had to resort to sending in my federal return by mail.
Overall, this year with TurboTax was a disappointment. I will give them another shot next year because of the previous years of success, but that's their last shot.
What's great about it: Federal and State income forms filled out fine
What's not so great: Major problems with other forms and e-filing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com