Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
2013 taxes
on March 1, 2014
Posted by: VickiO
Very easy to use for the average person without a lot of income/deductions to consider. If I fell in to that bracket, I may pay to have my taxes done.
What's great about it: easy to do after 1st time through
What's not so great: zip
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Able competent filing system
on March 1, 2014
Posted by: Ernie120
It was easy to understand and complete the required information. I appreciated that it makes all suggestions regarding both income and deductions. Things I would not have included on my own.
What's great about it: Easy to understand what information is required
What's not so great: Lack of suggestions for keeping files in the coming year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 TurboTax
on March 1, 2014
Posted by: TTax2013User
The tax software is easy to use, but printing is not easy. I'm using a new computer with Windows 8 and then upgraded to Windows 8.1. A few pages will print and then the printer quits and sends an error. At first I thought it was my old printer and possible driver problems. I went out and bought a new printer and now experience the same behavior. I believe it's a software issue, either with Windows or TurboTax.
What's great about it: Easy to follow steps!
What's not so great: Printing is laborious.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not bad
on March 1, 2014
Posted by: Gidget70
You need to be more up to date on Montana State Taxes....if I didn't know the tax rules, I would end up paying out a lot of money when I get a refund! Also, why is my only option for saving my refund is PDF and then next years tax program won't pull it up?
What's great about it: Federal is fairly easy to do
What's not so great: Montana State Taxes are always wrong when I do it on Turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 1, 2014
Posted by: Trebnjwklo
You guys do a good job of simplifying an ever increasingly difficult thing - filing your taxes. I like the way you just ask regular questions and don't get into a lot of tax and legal wording. I would recommend your software to anyone that asks.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
14 Year Customer
on March 1, 2014
Posted by: Robinda
Been using Turbo Deluxe 14 years to file federal and NY state tax returns.
What's great about it: Easy to use. Thorough. Always current with latest tax law revisions.
What's not so great: None.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as Pie!
on March 1, 2014
Posted by: VAMacs
I like Turbo Tax. It makes filing my taxes easy and convenient. I can always go back after I collect the necessary information to help reduce my tax.
What's great about it: Like being walked through forms. Questions help a lot. Explanations of items is right no the money.
What's not so great: More items on the donated items list.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Gettin' harder
on March 1, 2014
Posted by: ZippityDoDa
Overall deserves an "B" rating, however:
I was unable to edit/delete an erroneous entry I made for the cost of uniform shirts. I treid every option available several times and went to "help" as well, never receiving a reply. As such, my filing now has incorrect data that I could not alter. Because it's only a $100 error I'm not that concerned, however, if there's a mechanism for editing or deleting said entry, it should be made more clear as to it's location.
Also, didn't like the surprise fee for e-file of state return. I guess when purchasing the Federal & State Returns I should have read the small print (i.e. plus Federal E-File). Slick move! I will bear that in mind for next year and simpy transport from federal return numbers to a paper copy for state return, and save $20.
What's great about it: Basically simple to follow, step by step directions
What's not so great: See Review
Written by a customer while visiting turbotax.intuit.com