Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy to use and so much better than by hand.
on March 1, 2014
Posted by: Eddie87
Used TurboTax for over 20 years and continue to give it good marks. Never used any other software so can't compare.
Step process is great but a little laborious. Rather have it to keep from missing something.
On state returns (NC) should highlight need to check retirement income as "Qualified". I was a little confused by the term and almost missed it. There is a $4000 deduction in NC for "Qualified" retirement income.
What's great about it: Step by Step process great to be sure and not miss something.
What's not so great: No way to stop frequent reminders to "download" from financial Institutions
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Tax software
on March 1, 2014
Posted by: NDH2
TurboTax is a great product for handling Federal and State income tax. It's easy guide method not only makes entry a snap, but it assures that you do not miss inputting important data that can greatly affect your tax calculation. I do not understand why so many people pay tax preparation businesses to do what can be done at home, especially when the home method most likely explains the process better than the consultant.
The only sections that I would like to see changes to are the Pension Income section and the Medical deduction area. In the Pension section I would like to see better wording on the selection options. I find the wording of the alternative selections to be a little confusing and it takes too much time to just select a standard private pension plan from the list of options. In the medical deduction area the only minor complaint that I have is that I would like to see the breakdown on categories for medical deductions listed prior to being asked for each independently. Providing the categories prior to entry would allow me to properly organize my medical deductions and avoid having to go back to remove some deductions entered into a prior category when I discover that there is a separate section devoted to that classification.
However, these suggestions are very minor when compared to the hours of tax preparation time saved by this program.
What's great about it: Fast, Easy, Tax preparation
What's not so great: Little hard to understand pension income
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
helpful product
on March 1, 2014
Posted by: jbrow246
had difficulty with cap gains and amountwitheld
What's great about it: mostly easy to use
What's not so great: sometimes confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always Thorough
on March 1, 2014
Posted by: Kelly1979
We have used Turbo Tax for years! Yes, it takes longer than a trip to a chain-accountant-firm, but I KNOW that I have everything filled out accurately and have correctly entered my deductions. Our refunds continue to be better through Turbo Tax.
What's great about it: Checks and double checks my entries
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
E filing FAILS on MAC
on March 1, 2014
Posted by: Noefileatall
Please correct this problem with e filing on MAC. The return fails to validate, requesting an update, but all updates are downloaded. This is particularly troubling because the state only accepts e filing
What's not so great: Could not validate my state return for e filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
JUst a common sense way to get this task done
on March 1, 2014
Posted by: JT11
easy to use and you can do it as your time allows and review as you need to before filing
What's great about it: easy to use
What's not so great: none at this time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I'm a big kid now!
on March 1, 2014
Posted by: cm960180
I am 35 and I have NEVER filed my own taxes. I've used tax preparers, my mother, & my sister-in-law to take care of them. This year I decided that being ignorant about my taxes is cowardly and ignorant and so I took that step and used turbo tax. It was easy. Too easy. Even with the double-check I had my mom look it over. Turbo Tax made that part nice too because I was able to email her the PDF snapshot of what I had done and sure enough, it was accurate. Thank you so much Turbo Tax, you've made me customer for life!
What's great about it: The double check of each item I processed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy, Fast
on March 1, 2014
Posted by: Waldo105
Have used this software for three years now...very satisfied and confident of its accuracy. A must have for tax season!
What's great about it: Simplistic and to the point
What's not so great: Understandably the tax code is too complicated but a list of possible deductions based on occupation may help
Written by a customer while visiting turbotax.intuit.com