Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Not taxing at all:)
on February 28, 2014
Posted by: mamavon
Great product that is easy to use.
If Turbotax wants to get even better, try finding a way that one could type in a list of charitable contributions and then automatically have a value assessed according to the chart. Scrolling through the lists and plugging in the quantities was the only thing that I found tedious. Again, really not a con, just an opportunity to be even easier.
What's great about it: Loved the step by step guidance through the questions.
What's not so great: No cons, but I do have one suggestion below.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 28, 2014
Posted by: MJCM0946
The program walked me through every possible tax point, very professional, concise and to the point. I like the ability to retrieve last year's information to guide me this year. I appreciate automatic e-filing, and having a copy of all pertinent forms available for my records. This makes what used to be drudge work a breeze to figure and file. Thank you for this great product!
What's great about it: Very thorough
What's not so great: The program knows I'm in Florida, which has no income tax, yet it asked repeatedly to prepare a Florida tax return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick, Easy, Reliable Tax Filing
on February 28, 2014
Posted by: bozo127
Turbo Tax allows for quick, easy, and reliable entry of tax information. Since it remembers what you filed last year there is less likelyhood of omitting information. This year I utilized the on-line help to resolve an issue and was pleasantly surprised at the fast response and the ability of the responder to resolve my issue. Just wish that I didn't have to manually scroll down on every screen in order to either "continue" or respond "yes/no". I guess with a larger monitor this isn't a problem but can't see why the screen design can't incorporate these boxes up higher on the screen.
What's great about it: Step by Step walkthru and remembers your past entries
What's not so great: Requires scrolling to bottom of screen (800x600) to "continue"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
OK
on February 28, 2014
Posted by: 445681
I think the review should come after the bank transactions have gone through. In previous years that is where the problems were.
What's not so great: foreign tax section needs help
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
pin number
on February 28, 2014
Posted by: joyat56
good
What's great about it: liked that pin number was already entered and didnt have to hunt it down
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Product
on February 28, 2014
Posted by: Ricc311
Great job anticipating what needs to be input based on personal data.
What's great about it: Imports things very smoothly
What's not so great: None really
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A Simple Return Done Simply!
on February 28, 2014
Posted by: robmacusa
The use of TurboTax gets easier and easier each year. Because I've used the software for many years, I have compiled a database to compare this year's return with others from the past that has led me more than once to re-review my information. This leads the user to have a higher comfort level that the return has been done right, and that credits and deductions are appropriately taken. For this year, I needed to assure myself that the appropriate Required Minimum Distribution was occurring on a pension. The primary Turbotax software was a little lacking in information, but the support FAQs came to the rescue.
The new feature that leads one through Health Care changes was interesting to use, and was the first time that I realized that more than one exchange/website is available in California.
What's great about it: Processes in TurboTax were a snap to use.
What's not so great: Things got confusing determining Required Minimum Distributions for pensions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of using Turbo Tax
on February 28, 2014
Posted by: 71clifford
I have used Turbo Tax for a number of years. I found this program to be easier to understand and use. I had no problems
using it.
using it.
What's great about it: This program was very easy to understand and use.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com