Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy to file
on February 28, 2014
Posted by: angieb24
It was easy to fill out and questions were answered
What's great about it: Guided easily through taxes
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done and Gone!
on February 28, 2014
Posted by: scruzguy
Fast and efficient as always. Having refinanced in 2013 created some challenges and I had a little difficulty entering the interest paid for my second mortgage, but I figured it out. Showing the amount due or the refund for the Federal and state at the top is great. So is e-filing to get the refund back into my checking account. It's done now I'm gone to do other things!
What's great about it: e-filing for quicker refund
What's not so great: Extra charge for e-filing state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Did my taxes reletively easy
on February 28, 2014
Posted by: Mike1244
Turbo Tax program for 2012 was much easier to use. The reference list to go back and edit information was easier to find and use. Questions regarding out of state employment was very confusing. I.E. You need to have a start date when you left California, and a date you returned. The way it was layed out did'nt make sense.
What's great about it: Accurate
What's not so great: Too slow and somewhat confuseing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 28, 2014
Posted by: kitchenhelp
first time i ever did my own taxes not as hard as i thought
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Happy with results
on February 28, 2014
Posted by: Robb666
I have several different things this year that caused me some trouble otherwise everything appeared to go just fine.
I have trouble finding how to enter 1099s info for timber sale.
Entering fractional sale of stock after a buy out by another company was new for me and caused me some problems.
I have trouble finding how to enter 1099s info for timber sale.
Entering fractional sale of stock after a buy out by another company was new for me and caused me some problems.
I was extremely pleased with the phone help that I got when I had problems with e-file.
Wish there were not so many updates. Makes you wonder if everything is in order when you file.
What's great about it: Copy info from last year
What's not so great: Number of updates
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy way to do my taxes!
on February 28, 2014
Posted by: Burtch
It was easy to do my taxes, a little more challenging with my daughter's educational expenses, but I made my way through it. It was so much cheaper than going to a tax office.
What's great about it: It was easy to answer all of the questions
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Filing Experience
on February 28, 2014
Posted by: Vendetta
I loved the turbo tax experience. This is my 10th year using it and each year it gets better. The navigation tools are excellent and the breakdown walks the user through each step. It is easy to go back to a section if you forgot or need to amend something. I have never had an issue with the software and would recommend it to anyone. If you can follow directions you can file with TurboTax.
What's great about it: Easy to use and navigate, descriptive and helpful.
What's not so great: Did not have any negative issues
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
north
on February 28, 2014
Posted by: Leeeeeeeeeee
The stock sale data was a bit tedious but not turbotax's fauld. Sometimes the info and instructions (irs) are confusing. Good news is that TT kept checking and advising problems and errors.
What's great about it: Thoroughness
What's not so great: nada
Written by a customer while visiting turbotax.intuit.com