Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(57,942 Reviews)
Open Ratings Snapshot
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
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Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4 out of 5
4
Good Tax Software
on February 28, 2014
Posted by: benarty98
My tax situation is straightforward and TurboTax gives me confidence in my returns being accurate, and getting the best for me.
What's great about it: Easy to use, I have used TurboTax for over ten years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
K-1 nightmare
on February 28, 2014
Posted by: huberfam
I was not able to enter and get the program to accept my K-1 form. It began a circular fix that just went in circles....maddening
What's great about it: The process went well with one huge exception
What's not so great: K-1 entry form was a disaster
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on February 28, 2014
Posted by: rmt300
I purchased business K1 disk and personal disc and get some free e-file I dont knoe why you cant just include statte and fed efile in cost of disk i hate to pay more and more have to buy two software to do corp return and personna the had to pay two more times to efile returns
What's not so great: addition filng cost
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great experience from start to finish!
on February 28, 2014
Posted by: 22calld
I am an avid TurboTax fan! We have used TurboTax for over 5 years now. It is so easy I would be lost without it.
After the initial install I always check for updates - and they loaded with no problems. The system is so easy and user friendly to use. When I see the TV commercials talking about how easy it is to use I agree and smile knowing that I have already done my taxes with TurboTax!
I would highly reccomend this to anyone - even a tax pro. Why go through all the forms yourself when you can have TurboTax guide you through the entire process? Will use again and again and again... We always try to buy it early so it does not get sold out. Then all it takes is having the right documents in your hand and a computer and you are done in no time at all.
I also reccomend the Audit Defense. For me it is worth the small price to pay to get the peice of mind that you are fully protected in the event of an audit. That alone is one of the many reasons why we use TurboTax every year.
Also very easy to e-file both Federal and state returns. Easy to print copy for our records and to save a pdf copy on my PC. Great product that actually does what they say it will do - how refreshing in todays market to have a product and company stand behind and deliver on their claims they make in ther TV ads and in-store marketing! - john
What's great about it: Easy to use, easy to load, easy to get updates. Walks you right through every step.
What's not so great: I completed my return over several days (my choice) and when returning you had to review a few sections first.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
the 1099-b form was not helpful; not the same.
on February 28, 2014
Posted by: SamR56
the 1099-div and 1099-b forms in turbo tax did not follow forms I received.... Disappointed this year.
What's great about it: easy to use
What's not so great: doesn't follow all forms correctly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on February 28, 2014
Posted by: notrequire
Certain sections called up prior year data but had no tabs or information to add2013 data after re-inputting then it showed as a duplicate entry m0re user friendliness would have been nice some dollar amounts remained unrounded careless testing on your part
What's great about it: calculaing very good
What's not so great: some sections did not round other sections left me confused
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
upgrade
on February 28, 2014
Posted by: lola2u
I had to call to get the info on where to upgrade the changes. the info should be in the instructions on the box for upgrade. You need to click on the upper right corner on ONLINE to get the upgrades.
What's not so great: where to find
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Takes the headache out of tax time
on February 28, 2014
Posted by: Maturemom
I've been using Turbo Tax for several years now and it has been a lifesaver at tax time. Using it the first time I discovered an error I made while doing my son's taxes and it allowed me to go back and recoup those lost credits. This year we found we qualified for credits I never would have bothered with. Love Turbo Tax!
What's great about it: Find credits you didn't know you qualified for
Written by a customer while visiting turbotax.intuit.com
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