Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
awesome software
on February 27, 2014
Posted by: Jenn1080
We have used TurboTax several years now. It is so easy that I will not use anything else now. It walks you through your taxes step by step so you can feel confident that you will not be missing anything. Great software and much cheaper than other tax services!!! Thanks a lot!
What's great about it: so easy, no way to forget anything
What's not so great: nothing, everything was great
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Complete
on February 27, 2014
Posted by: RepJim42
There are only a few times you can purchase a product that fulfills your needs completely. This is one of them. And, unlike 50 years ago, or even 20, affordable.
What's great about it: Ease of use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick & Easy Process
on February 27, 2014
Posted by: RetiredTom66
Picked up my previous year's address and SS information from the previous year's TurboTax entry. Simple process to input wages, 1099's and income. Actually downloaded my investment income data from Edward Jones and Fidelity automatically.
This process seems to get easier every year.
What's great about it: Easily jump between the workflow and the actual forms; Shows previous year's entries
What's not so great: Keeps asking to add-on the state return, but there is none in FL
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Frustration
on February 27, 2014
Posted by: Kerrsey
PLEASE, oh PLEASE go back to the previous version(s).. Version 2013 is a disaster, and I don't believe I'm alone in this critique given that so many customers appear to be asking the same questions in the Comment Section.
This year has caused me intense frustration & a week of lost time, expense of purchase of two copies ($98# and expense of Microsoft help #$99) not knowing at that time it was errors by Turbo Tax, not my computer.
All-in-all, it's taken a horrible toll on my health!
What's great about it: Unfortunately, I'm very disappointed in 2013 issue.
What's not so great: I loved Turbo Tax in the past for its ease of use, not so this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Good Year
on February 27, 2014
Posted by: Schoolfish
Overall I had a good experience in doing my taxes this year through Turbo Tax. Update was seamless from year to year. There seems to be be more free options but still a push to add additional product. I updated before filing and the program had a hang up stating that there was an update still needed. I reopened the program the next morning, checked for updates (all good) and filed with no problem. That was the only technical glitch.
What's great about it: Program was easy to navigate
What's not so great: Hangup on filing over an update glitch
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 27, 2014
Posted by: Vickydalexander
Turbo Tax has been easy to follow and understand for 3 yrs straight and I shall continue to use Turbo Tax. Thank you!
What's great about it: Easy to follow, understand
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 27, 2014
Posted by: percel95
Turbo tax is great. It takes you step by step through all of the deductions you can possible get. Thank you.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Bocajay's Bearings
on February 27, 2014
Posted by: bocajaytwo
I've used Turbowtax for many years. It gets easier to use each year.
It provides a high level of sleep insurance!
What's great about it: Good & Easy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com