Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
on February 26, 2014
Posted by: PinnebogKid
Overall satisfied with the software
What's great about it: Very user friendly
What's not so great: had to go to IRS.gov for form 982
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use
on February 26, 2014
Posted by: OCMomof5
Turbo Tax is very easy to use and have been using it for the last 10 years. We have never had an issue with our taxes and feel confident that we covered everything we needed to get the most refund we could get.
What's great about it: Covered everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Refund
on February 26, 2014
Posted by: scoobee
For the first time of doing my taxes myself in 20 years Terbotax made it very easy. It was easy to understand and they had explanations for everything. there is really no way to easily scew up your tax returns.
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Quick Fabulous!!
on February 26, 2014
Posted by: dothrakiriderz
Once I had all my paperwork together, it only took about an hours to complete my taxes, including efiling. The investment import saved me hours. Thanks TurboTax for another fantastic year.
What's great about it: The easy user-friendliness of the process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Brilliant!
on February 26, 2014
Posted by: FieryGuy
I've used a couple of other tax software packages. TurboTax leaves them in the dust.
What's great about it: Easy to use. Informative. Complete. Great value.
What's not so great: No Cons.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fully satisfied
on February 26, 2014
Posted by: ZevT
I've used TurboTax for years, but had a complicated situation last year and went to an accountant. Back to normal this year, so back to TurboTax--and again I found it very helpful and easy to use. I like the fact that you can have it do the interview--but you can also go directly to the forms, to enter information directly.
As to my comment about pricing plans--you either pay a low price for federal and then pay for state, or pay a higher price for federal and get state free . . . but it amounts to virtually the same. I was annoyed to have to go through the calculations when they ended up at the same place.
What's great about it: Easy to use--and flexible
What's not so great: Pricing plans silly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not as simple as one might think
on February 26, 2014
Posted by: mikenmer
So, for example, if I want to know what numbers make up "wages and salaries" or "tax withholding" how do I get that? Unless one is in a particular step to examine a particular number, one cannot verify that number. I should be able to click on "wages and salaries" or "tax withholding" and see all the items that make up that number. Also, why do you exclude social security and medicare from tax withholding?
When signing the return for state filing, I as the first name on the joint return have pre-filled the income number from the prior year, but when it comes to my wife the box is blank. Since it was a joint return in the prior year (which TurboTax already knows since I used TurboTax last year), why doesn't Turbot tax enter the same income number? I entered it, but because there really was no instruction or help available, it made me wonder if I should have left it blank.
What's great about it: guided steps
What's not so great: not easy to see what makes up a number
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Marvelous!!
on February 26, 2014
Posted by: Susan6
I really found this much easier than last year. It seemed as if you made a lot of improvements. Well done!!
What's great about it: It was so easy and helped me with questions I had.
What's not so great: Can't think of any
Written by a customer while visiting turbotax.intuit.com