Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on February 26, 2014
Posted by: jbpc4
easy to use
What's great about it: very easy to follow and we like the help options and explain this options
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refund
on February 26, 2014
Posted by: PCKJAK
LOVE THAT IT IS EASY TO USE AND CLEARLY EXPLAINS EACH STEP.
What's great about it: NOT COMPLICATED. CLEAR AND CONCISE.
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Short & Sweet
on February 26, 2014
Posted by: ChipHush
Have been using for several years - would never return if not satisfied !!! Even one glitch could have sent me away :):) and did by hand for ever before that.
Thanks !!
What's great about it: See Review
What's not so great: N/A
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointed this year.
on February 26, 2014
Posted by: Kathyksk
I do my Rita city tax thru their website, Turbo Tax asks for my info and it aways comes out wrong, this is why I'd rather it wasn't even there.
Second: It took me 2 hours to get my State and Federal to submit, it kept going to Gov website and wanting me to get our passwords over and over.
Not very confident this year and have been using Turbo Tax for 20+ yrs.
Second: It took me 2 hours to get my State and Federal to submit, it kept going to Gov website and wanting me to get our passwords over and over.
Not very confident this year and have been using Turbo Tax for 20+ yrs.
What's not so great: It took me 2 hrs to get Fed. and State to submit
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simply Simple!
on February 26, 2014
Posted by: Swede1953
Have Used Turbo Tax Faithfully For Several Years & Found the 2013 Turbo Tax Simply Simple To Use. Electronic Filing With Direct Deposit To My Bank Account Lets Me Forget About This Annual Undertaking The Minute I Receive the "ACCEPTED" Notice Via email & cell phone text message.
What's great about it: Ease of Use, Loved The Ongoing Refund Calculator....
What's not so great: Had Difficulty Getting Print For Safekeeping......likely because I chose to Do So A Few Days After Filing Electronically
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 26, 2014
Posted by: MichCustomer
Second year for me using TurboTax. While my return is what I call simple, this software is also simple to use and a welcome relief from reading IRS regs and double/triple checking my math.
What's great about it: Guided Step-by-step is a great reminder each year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Took Me By Surprise-those deductions!
on February 26, 2014
Posted by: hpwc14
As a first- time user of Turbo Tax and a "less than proficient" computer operator, I found I had no trouble navigating through forms. The prompts were "upbeat" and helpful. I also liked being able to save information and re-visit an area if I needed additional data or wished to make adjustments. My only disappointment was when I discovered I couldn't install the disc because I wasn't the administrator for our home computer. Tax preparer, yes; but computer administrator, no.
What's great about it: upbeat prompts and easy navigation through forms
What's not so great: Could not load Turbo Tax, at first, because I wasn't the computer administrator.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and intuitive
on February 26, 2014
Posted by: DaveSjr
awesome program, helps alot, have not used a "professional" service for the last 8 years.
What's great about it: walk through your specific scenarios and life
What's not so great: not too chatty
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com