Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(57,942 Reviews)
Open Ratings Snapshot
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
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Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4 out of 5
4
on February 24, 2014
Posted by: mike14141414
The program use to give you an expected date your refund would be deposited to your account......why does it not anymore??? how long is is going to take??? no information regarding this at all in the program.
What's not so great: I dont get an expected date of my return $ being deposited
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
My Tax Refund
on February 24, 2014
Posted by: tlm128
All pertinent information and questions are easy to comprehend and utilize.
What's great about it: Extremely easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome and Easy to Use
on February 24, 2014
Posted by: Cheryl84
I love TurboTax. I have used it to 10+ years.
What's great about it: Walked me through everything in easy to understand terms
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
So Easy
on February 24, 2014
Posted by: bevvy1
Turbo Tax has taken the worry out of filing.
What's great about it: Makes doing taxes easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Bob's Review
on February 24, 2014
Posted by: Nofreestateret
2nd year in a row no free state return as advertised in Deluxe addition. Switching to another product next year
What's great about it: Easy to use
What's not so great: No free state return as advertised
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Federal-Great / State -Poor
on February 24, 2014
Posted by: longtimeuser12
Federal tax was accepted on 2/2/14. Refund notice was received from IRS on 14th to be deposited on 18th. This was great! However the State tax was accepted on 2/3/14, and finally on 2/24 their website stated it had been mailed and would be received within two weeks. I had noted on Turbo Tax that it was to be deposited to the same account the Federal was. After paying to have it e-filed and direct deposited, I am extremely disappointed that I am having to wait so long. My sister's State was deposited the next day after her Federal. This was my first time to e-file state and the last seeing my refund would have been received at approximately the same time if mailed.
What's great about it: Federal refund received in Great time.
What's not so great: Still waiting on State
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
EASY, EASY, EASY!
on February 24, 2014
Posted by: bl1p
this year was the easiest return ever.
What's great about it: You do not miss anything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
efile problem
on February 24, 2014
Posted by: MHENGR22
I EFILED. THE STATE WAS OK BUT FED WAS NOT.
What's great about it: efile confusion
What's not so great: ditto
Written by a customer while visiting turbotax.intuit.com
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