Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
not enough info
on February 23, 2014
Posted by: papaR11
I had a few places where turbo tax deluxe wouldn't proceed because it gave me an error but didn't tell me how to find the info I needed to solve the problem. I've used this software for years and this is the first year it has been more difficult to use than in the past. I had to use the online exchange and make a phone call to finally get through my return.
What's great about it: still easy to use
What's not so great: a few questions not answered by turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 23, 2014
Posted by: frumj
Have been using Turbo Tax for many years. Find it to be extremely easy to use. Will continue using it for many more years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
1st time User
on February 23, 2014
Posted by: DavidP3
I'm glad I did it.
What's great about it: It was easier than I thought
What's not so great: Nothing major to comment
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy
on February 23, 2014
Posted by: JR16
Very easy program and helpful hints along the way.
What's great about it: Straightforward Steps
What's not so great: The GetHelp for Donation input is a little difficult to maneuver
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy-Peesy
on February 23, 2014
Posted by: nycsteve
Super easy to use and guided me through what I needed to know. A little confusing in the stock area but I think that is Etrades fault. They have all the cost basis information and not sure why they didn't automatically transfer it to my return.
What's great about it: Very easy and straightforward to use
What's not so great: Wish you had a built in calculator
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Unable to Efile
on February 23, 2014
Posted by: Rick28
Would not let me Efile the return said had to have update version. When in stalling it asked and provide a updated version.
But when time to file it states need to install updated version when check stated up to date but still would not EMail
But when time to file it states need to install updated version when check stated up to date but still would not EMail
What's great about it: Inport pass information
What's not so great: Update not taken has filling errors
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX TAX DELUX
on February 23, 2014
Posted by: BRUCEMACMEAGLE7
EASY
What's great about it: COVERS EVERYTHING
What's not so great: MAKE IT MORE TRANSPARENT IN THE DEDUCTABLE CAT.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got it right the first time and easy to do
on February 23, 2014
Posted by: MsCp
This year the program seemed easier than ever. Everything was easily explained which made it easier to complete. I recommend this to anyone.
What's great about it: easy to understand and quick to calculate
What's not so great: n/a
Written by a customer while visiting turbotax.intuit.com